Xbox app autocloses as soon as i open it

Discus and support Xbox app autocloses as soon as i open it in XBoX Games and Apps to solve the problem; As the title say, I open the xbox app and it closes immediately without an error code. I also found that if I right click on xbox app shortcut and go... Discussion in 'XBoX Games and Apps' started by Comfuzio, Dec 13, 2016.

  1. Comfuzio
    Comfuzio Guest

    Xbox app autocloses as soon as i open it


    As the title say, I open the xbox app and it closes immediately without an error code.

    I also found that if I right click on xbox app shortcut and go to settings the app doesn't close and i can use it but I can't go to "home". If from settings I remove the stream to home option it works fine.

    But my problem is I want to stream my xbox one games to my pc and I can't because every time I press the connect button the app closes.

    Please help!

    :)
     
    Comfuzio, Dec 13, 2016
    #1
  2. networkss
    networkss Guest
    Xbox App crashes as soon as i pull it up

    So ever since 2 updates ago like about 3 weeks ago i want to say, this app has been crashing as soon as i tap on it. I get no error code only the loading icon rotating and the cancel option and then crashes everytime. I contacted support through microsoft
    and they told me i exhausted every troubleshooting method and to contact apple for help and so i did. Apple then enlightened me that the xbox app was the only app that i have that was crashing so it narrowed it down to being a problem on xbox/microsofts end
    and that leads me here asking the community for help. I should put out there that ive tried everything i could think of to fix it ranging from deleting the app and redownloading, restarting my phone, deleting the app restarting the phone and redownloading
    the app and all of the above with and without wifi and ive tried all that several times and yes have the latest update iOS 10.2.1 and the latest update for the xbox app.
     
    networkss, Dec 13, 2016
    #2
  3. Xbox App crashes as soon as i pull it up

    Hey there networkss,

    Sorry to hear about the Xbox App crashing for you. Which device are you using and is the device currently Jail Broken as well? Do you have any other iOS devices and are they also having the same issue?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Dec 13, 2016
    #3
  4. Guuhsz
    Guuhsz Guest

    Xbox app autocloses as soon as i open it

    I'm having the same problem
     
    Guuhsz, Dec 13, 2016
    #4
  5. Enni ZQ
    Enni ZQ Guest
    Do any of your other apps do this? On window 10 there is a known bug when onedrive is on autostart and logged in. Onedrive app on win 10 changes admin permissions on our local PC and can prevent windows store and store downloaded apps from working. I had
    this a lot when i first upgraded. I had to reset all my permissions (easier to do if you restore win 10 to the initial fresh install state (after upgrade)) stop onedrive from running on start (remove from start up folder) and never log in to the onedrive app!
    It may not be this...but if you are having other apps fail like store and mail...it is likely this bug!



    Xbox Community Amabassador
     
    Enni ZQ, Dec 14, 2016
    #5
  6. Comfuzio
    Comfuzio Guest
    Well no other app on my system crashes or autocloses, only the xbox app and only when I try to open the connection to add my xbox one for streaming, other than that it runs "okay" and by that I mean that some times it autocloses without error code when I am
    joining a party chat or after a few minutes being in party chat. But I can live with that, I can always re-join the party chat.

    So Far I did all the SFC & Dism checks with result all being okay, I am reseting the cache of the store, getting a little of problem there but I fail to see why the cache of store would create problems on xbox app.

    I did full driver cleaning and installing all the latest AMD drivers, I do not have CF or SLI and I don't have the morphological filtering option enabled but still!

    I even deleted all messages and lost the keys I had for all gears of war, I wouldn't mind if it fixed my problem but nope!

    About a month ago everything was fine for me, I don't know what changed then. It wasn't a windows update day, nor AMD driver update not even the xbox app updated.

    And from what I see by searching on google it is something that lots of people have.

    The last thing left for me is to restore/format my pc but I would like not to do this or if I have to do it, it would be after the "Creators Update"
     
    Comfuzio, Dec 14, 2016
    #6
  7. Comfuzio
    Comfuzio Guest
    I upgrade my GPU from AMD Radeon R9 280X to Radeon RX480 8GB, did clean install of the drivers, but same result.

    Is anyone from MS working on a fix for that? As I see I am not the only one who faces this problem
     
    Comfuzio, Dec 17, 2016
    #7
  8. Comfuzio
    Comfuzio Guest

    Xbox app autocloses as soon as i open it

    So I've got a fix for this, I contacted ms support and told them everything I did and that it didn't work.

    They told me to download the Media Creation Tool and install windows again on top of the current installation without losing settings or programs.

    And voila! It works like a charm again!
     
    Comfuzio, Nov 2, 2018
    #8
  9. Comfuzio Win User

    Xbox app autocloses as soon as i open it

    I upgrade my GPU from AMD Radeon R9 280X to Radeon RX480 8GB, did clean install of the drivers, but same result.

    Is anyone from MS working on a fix for that? As I see I am not the only one who faces this problem
  10. Comfuzio Win User

    Xbox app autocloses as soon as i open it

    Do any of your other apps do this? On window 10 there is a known bug when onedrive is on autostart and logged in. Onedrive app on win 10 changes admin permissions on our local PC and can prevent windows store and store downloaded apps from working. I had
    this a lot when i first upgraded. I had to reset all my permissions (easier to do if you restore win 10 to the initial fresh install state (after upgrade)) stop onedrive from running on start (remove from start up folder) and never log in to the onedrive app!
    It may not be this...but if you are having other apps fail like store and mail...it is likely this bug!

    Enni ZQ

    Xbox Community Amabassador
    Well no other app on my system crashes or autocloses, only the xbox app and only when I try to open the connection to add my xbox one for streaming, other than that it runs "okay" and by that I mean that some times it autocloses without error code when I am
    joining a party chat or after a few minutes being in party chat. But I can live with that, I can always re-join the party chat.

    So Far I did all the SFC & Dism checks with result all being okay, I am reseting the cache of the store, getting a little of problem there but I fail to see why the cache of store would create problems on xbox app.

    I did full driver cleaning and installing all the latest AMD drivers, I do not have CF or SLI and I don't have the morphological filtering option enabled but still!

    I even deleted all messages and lost the keys I had for all gears of war, I wouldn't mind if it fixed my problem but nope!

    About a month ago everything was fine for me, I don't know what changed then. It wasn't a windows update day, nor AMD driver update not even the xbox app updated.

    And from what I see by searching on google it is something that lots of people have.

    The last thing left for me is to restore/format my pc but I would like not to do this or if I have to do it, it would be after the "Creators Update"
  11. Comfuzio Win User

    Xbox app autocloses as soon as i open it

    So I've got a fix for this, I contacted ms support and told them everything I did and that it didn't work.

    They told me to download the Media Creation Tool and install windows again on top of the current installation without losing settings or programs.

    And voila! It works like a charm again!
  12. Guuhsz Win User

    Xbox app autocloses as soon as i open it

    I'm having the same problem
  13. Enni ZQ Win User

    Xbox app autocloses as soon as i open it

    Do any of your other apps do this? On window 10 there is a known bug when onedrive is on autostart and logged in. Onedrive app on win 10 changes admin permissions on our local PC and can prevent windows store and store downloaded apps from working. I had
    this a lot when i first upgraded. I had to reset all my permissions (easier to do if you restore win 10 to the initial fresh install state (after upgrade)) stop onedrive from running on start (remove from start up folder) and never log in to the onedrive app!
    It may not be this...but if you are having other apps fail like store and mail...it is likely this bug!



    Xbox Community Amabassador
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Xbox app autocloses as soon as i open it

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