xbox app auto focus top

Hello hello vincent,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us and we hope that all is well.

Please make sure that your computer is completely up to date - including all optional updates. Additionally, we recommend that you sign out of the Xbox App and then back in and see if the issue resolves itself. If it doesn't, please follow these suggestions:

Uninstall the Xbox app through App Settings

1. Open the Settings on your computer by pressing the Windows + I keys at the same time

2. Select Apps

3. In the search bar or by scrolling, search locate the Xbox App tile

4. Click the gray Uninstall box

Note: If you can't select the "Uninstall" box, choose Advanced Options and then Uninstall

1. Restart the computer
   

If “Uninstall” is not available, use PowerShell to uninstall the Xbox app

1. Search for Windows PowerShell in the search bar in the lower-left corner of the screen

2. Right-click Windows PowerShell and select Run as Administrator

3. select Yes to allow it to make changes to your device

4. Type the following command, and then press Enter:

Get-AppxPackage *xboxapp* | Remove-AppxPackage

5. Let the command run and close PowerShell

6. Restart the computer



Install the Xbox app from the Microsoft Store

1. Open the Microsoft Store on your computer

2. In the search bar at the top of the app, search for Xbox

3. When the Xbox app page opens, select Install

Note: You may have the word "Get" instead of "Install." if you see it, select Get.



Reinstall the Gaming Services Package

1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

2. On the Windows PowerShell Administrator screen, type the following command, and then press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

1. Restart your computer and see if the problem is resolved.
   

Update Xbox app on the PC

1. Open the Microsoft Store on your computer
   
2. Click Library in the bottom left corner of the app
   
3. Select Get Updates in the top right corner and download all updates
   

Resetting the Xbox app may also help

1. Press Windows + I to open Settings.
   
2. Click Applications > Applications and Features. Scroll down or search to find the Xbox app. Click on the app and choose Advanced Options.
   
3. Scroll down to click the Reset button under the Reset section. You can also select Repair.
   

We look forward to your response. Kindly let us know if these suggestions help by selecting “Yes” or “No” next to “Was this response helpful?”. If this response answered your question, please select it as the “Answer”. Additionally, if there is any misunderstanding or clarification needed, please reply to this response.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

My parents spent $125 on a top of the line web cam to Skype with me..... it doesn't pan around, auto focus like the Kinect. I think the extra cost is well justified and actually a deal for what you get with the X1.

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Waiting for Lego Movie and Dying Light!!!

I found how to remove the auto redeem--

Open up your Xbox Rewards appp on your xbox then at the top you will see an Auto Redeem tab at top--click on it then cancel your auto redeem choice

I found how to remove the auto redeem--

Open up your Xbox Rewards appp on your xbox then at the top you will see an Auto Redeem tab at top--click on it then cancel your auto redeem choice

Hello THeHuntsman93! I'm Kris and I'd be happy to help you with your question.

Go to the MS Rewards app on your console, move across to the auto redeem section at the top. You will see the item which is being auto redeemed, click Manage, then cancel auto redeem. That will stop it happening.