Xbox And Microsoft Store Not Opening

Hello, sockman. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Do you receive any error message at all or they just close without showing any message?

Are you on Windows 10 or 11?

And what have you done so far that did not work to solve the issue?

Waiting for your kind reply.

Reinstall it or uninstall update then update it again

If you're having trouble launching Microsoft Store, here are some things to try in the following Support Article:

https://support.microsoft.com/en-ca/help/4027338/microsoft-store-does-not-launch

Good luck!

I also attempted to uninstall and reinstall the Xbox App, it did not fix anything.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.