Xbox ambassadors Getting started

Hi, are you talking about the quiz? You need to complete it at a good enough score to show it as being completed.

Silverlight is only needed to access the Ambassabank, so without a compatible browser you would not be able to use that.

You can view your profile here -
xcl.xbox.com/profile.aspx (need to sign in, or search for yourself if not)

You can then just help out on the forums instead and that will be tracked, no need to use the Ambassabank to handle questions.

Although I notice you do not have the forum badge just yet. As long as you can see your profile on the above-linked page, though, you should be fine and assists will be tracked.

It can take some time to update. If it doesn't update within 24 hours, use the link at the very bottom of the site to report it as a bug.

Please keep in mind that Ambassador issues should only be posted in the Ambassador forum (which you'll have access to once you reach level 1). If you need further assistance until then, you'll want to reach out to a Community Manager or use the Discord server.

Ambassador issues are not handled via the forum. You'll want to use the link at the bottom of the site to report it as a bug.

If you're an Ambassador you'll want to check the Ambassador website for more information. Ambassador issues should only be posted in the Ambassador forum. You'll need to complete the "Getting Started on the Forums" mission in order to access the forum.