Xbox Ambassador - It says i don't have Xbox Live but i do

Hey!

After some time without Xbox Live i decided to buy it again and today i saw Ambassador page and immediately wanted to sign up.

Even tho it's several hours since i bought Xbox Live it still says when i try to sign up "You must have a Gold account to join this Specialization."

I've had an Xbox + Gold for over 10 years so i think it's kinda wierd that i'm not allowed to be an ambassador!

:)

 

Xbox says I don't have Live, but I do

Hi Lxtt00,

When you are able to let's try a full power cycle with all the steps in our
power cycle guide. After that please let us know if you still see that messaging when trying to play online.

Thank you.

 

Xbox says I don't have Live, but I do

A few days ago I was trying to play Fortnite with a friend who I was already in a party with, but when I tried to load into the game it brought me to a screen telling me I needed to subscribe to Xbox Live Gold to play the game. The thing is, I have Xbox
Live Gold, and according to my Xbox the subscription expires 2/19/2019. I tried loading into GTA online to see if Fortnite was the issue, but I couldn't play online there either. I then reset my Xbox, and when I tried to rejoin my friend's party, it brought
me to the same screen saying I needed to buy Gold, and since then I've been unable to join parties. I've done some research and found people who have had similar issues that have since been solved, and tried replicating those solutions. I cleared the cache
of my Xbox, which didn't work, then I removed/re-added my account to my Xbox, which also didn't work. I can't find anything else on the issue, so I decided to post here in the hopes of finding a solution to this.

 

Hi there,

it may take a while untill everything is fully aware of the correct subscription status.

I do advise to try it again tomorrow (after 24 hours) and if it still fails contacting Mister Fizzle or Miss Ermine via forum PM could be a way to go