Xbox All Access - Gamepass Ultimate Not Able to Redeem

Okay,

You won't have Gamepass.

Gamepass is a subscription that provides access to a library of games that can be played without purchasing them. Similar to Netflix.

While "Gamepass Ultimate" provided access to that same library and also gives access to Xbox Gold and EA Play.

Ea Play is also like gamepass that offers their own game library that can be accessed while the Subscription is active.

With Gamepass Ultimate, you'll have Gold, Gamepass, and Ea Play all in one Subscription.

However, what you purchased (Xbox Live) is Xbox Gold. This is a subscription that provides access to online gaming.

It is not Gamepass so if you are looking for an active Gamepass after redeeming that 12-month Subscription, Gamepass will not show but Xbox Live or Xbox Gold should show.

Is that showing up at all?

Hello there,

Yes absolutely! You can redeem any combination of gamepass/gold/ultimate code at any time. The only restriction regarding gamepass ultimate codes is you wont be able to redeem on top of the limit of 36 months or 3 years. Anything less than that, no restrictions.

There is a difference between Gamepass ultimate and regular Gamepass.

With regular Gamepass you can only access Play anywhere titles. The link with more details is here

With GamePass Ultimate you get Xbox Live Gold, GamePass for Console and PC all in one bundle.

You need to subscribe to Gamepass Ultimate to be able to access the games on both Xbox and PC.

Please check your subscription

Hope this helps

Near the bottom of this thread is a walkthrough of the steps needed if the "included with this device" doesn't work:

https://answers.microsoft.com/en-us/xbox/forum/all/redeeming-xbox-all-access-gamepass

It is talking about GameStop but BestBuy purchases with All Access have the CitizemsOne financing