Xbox Additional authentication issues

Discus and support Xbox Additional authentication issues in XBoX on Consoles to solve the problem; I currently live in a dorm/hotel at the moment. To access my dorms wifi I have to authenticate on the dorms website. Normally I get prompted to... Discussion in 'XBoX on Consoles' started by lbeezy2188, Sep 25, 2018.

  1. lbeezy2188
    lbeezy2188 Guest

    Xbox Additional authentication issues


    I currently live in a dorm/hotel at the moment. To access my dorms wifi I have to authenticate on the dorms website. Normally I get prompted to authenticate my user name and password via edge. It wasn't a problem before the update. But after the update
    I get booted out of the browser because I'm not connected to Xbox live. I can't connect to Xbox live without logging in to the portal. Is anyone else experiencing this with Edge on Xbox

    :)
     
    lbeezy2188, Sep 25, 2018
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Additional authentication

    Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
    where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

    Since that has to be only once, you might have forgotten about it.

    If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.
     
    M3tal Daz3, Sep 25, 2018
    #2
  3. Additional authentication

    How do you fix the problem
     
    linkscommando, Sep 25, 2018
    #3
  4. Julian_
    Julian_ Guest

    Xbox Additional authentication issues

    Julian_, Sep 25, 2018
    #4
  5. lbeezy2188
    lbeezy2188 Guest

    Xbox Additional authentication issues [​IMG]
    i
    know that technique however the entire reason why this prompt attached was added was to avoid having to mimic Mac addresses. This wasn't a problem until a recent update two weeks ago
     
    lbeezy2188, Sep 25, 2018
    #5
  6. lbeezy2188
    lbeezy2188 Guest
    If I hit "authenticate now" I get this error which makes no sense
    Xbox Additional authentication issues [​IMG]
     
    lbeezy2188, Sep 25, 2018
    #6
  7. XBF Paul M
    XBF Paul M Guest
    Hiya, Ibeezy!

    Paul from Xbox Forums Team here to assist with the issue, in regards to that error code that you're receiving here is an

    article
    from out support page with information about that exact error code. I hope you find the information in that article useful in resolving the issue. If the issue still persists I suggest
    Contacting Us for further support.

    Happy Gaming!

    Paul Xbox Forums!
     
    XBF Paul M, Nov 3, 2018
    #7
  8. lbeezy2188 Win User

    Xbox Additional authentication issues


    [​IMG]
    i
    know that technique however the entire reason why this prompt attached was added was to avoid having to mimic Mac addresses. This wasn't a problem until a recent update two weeks ago
  9. Julian_ Win User

    Xbox Additional authentication issues

  10. lbeezy2188 Win User

    Xbox Additional authentication issues

    If I hit "authenticate now" I get this error which makes no sense
    [​IMG]
  11. XBF Paul M Win User

    Xbox Additional authentication issues

    Hiya, Ibeezy!

    Paul from Xbox Forums Team here to assist with the issue, in regards to that error code that you're receiving here is an

    article
    from out support page with information about that exact error code. I hope you find the information in that article useful in resolving the issue. If the issue still persists I suggest
    Contacting Us for further support.

    Happy Gaming!

    Paul Xbox Forums!
  12. M3tal Daz3 Win User

    Additional authentication

    Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
    where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

    Since that has to be only once, you might have forgotten about it.

    If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.
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Xbox Additional authentication issues

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