xbox acting haywire

JulianWilson-693 · Apr 24, 2021

I have an Xbox one s and when I will try to sign in it takes forever when I get into the menu it freezes up and slows down and the downloads act stupid because the Xbox is behind. All the games won't load or they will take forever to load. I've been trying everything cycling factory reset ( both get rid of the games and keep them.) like when I go on GTA online the inside of the casino won't load in and the game acts slow. in the for honor versus screen, some characters would be on the screen and some wouldn't. Because of this, the match wouldn't load in.

:)

XBF Aicha T

Hey there @JulianWilson-693! I hope that you are doing well!

Thank you for reaching Microsoft Xbox Forum support!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

If this does not resolve your issue, I believe that you might need to create an order for your device through this link:

Getting your Xbox device serviced | Xbox Support

I hope this helps you out! wish you lovely day!

Kind regards

Stay safe, and happy gaming!

Geth

You can look up individual Xbox error codes here.

https://support.xbox.com/en-us/error-code-lookup?xr=shellnav

Internet Expert

The first thing you might want to try is a
power cycle. This can clear up any corrupt system cache that can cause unusual system behavior.

You can also try
removing your account from the Xbox, and re-downloading it. That helps some general problems as well.

Baraatus

Have you been sent on the Glenmoril quest? That's the quest where everything went haywire for me.

Mister Cazador

Hi there schwan808, thanks for reaching out and we're sorry to hear about the frustrating experience with your Xbox One wireless controller.

In addition to what WPAK suggested, you may have success in trying the
Xbox One controller disconnection steps.

Please keep us updated on this.

xbox acting haywire