Xbox account sign in help

YamaNoori · Aug 3, 2018

Hey, so my little brother got an xbox one and he has trouble logging into other peoples Xboxes and he can't use the xbox one app. After trying to go on the Microsoft website to change the password, the password wouldn't work. Eventually it stated that
the sign in was blocked after too many failed attempts. So I clicked reset password. I clicked forgot password,went through the verification, but then it said to either text or call the phone number. When I click on either one, it says "There's a temporary
problem with the service. Please try again..." I have the pictures of them. I need help asap.

:)

Meridius · Aug 3, 2018

Netflix and Amazon Prime, one account 2 xbox. Help

Hi all

I have two xbox one and want to be able to watch Netflix or amazon prim on one xbox and play games on the other at the same time, the problem is I can not run the apps without a xbox live account and I can not sign in as I am already signed in on the one I play games.

why can I not sign into the apps without a xbox live account as this is annoying and I just can not get this to work

any help thanks

Mrs L · Aug 3, 2018

Unable to add son to xbox one

As above,

Select child
Sign in as parent
get to the 50c card authorisation, add card details
Then get card already exists on account - go through screens - again!!

Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

Go to xbox errorhelp - can't find it

Can anybody help please we are pulling our hair out on this

Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!

onyxishere · Aug 3, 2018

Sorry to hear it. Only the parental account can make changes to, or access the child account. In this particular case I would recommend having the parent contact phone support for more assistance with getting this sorted out. If you live in North America
dial 1-800-469-9269 or Contact Us | Xbox Support

YamaNoori · Nov 3, 2018

Sorry to hear it. Only the parental account can make changes to, or access the child account. In this particular case I would recommend having the parent contact phone support for more assistance with getting this sorted out. If you live in North America
dial 1-800-469-9269 or
https://support.xbox.com/contactus
Click to expand...

Thanks, I'll be sure to try this.

YamaNoori

Sorry to hear it. Only the parental account can make changes to, or access the child account. In this particular case I would recommend having the parent contact phone support for more assistance with getting this sorted out. If you live in North America
dial 1-800-469-9269 or
https://support.xbox.com/contactus

Thanks, I'll be sure to try this.

onyxishere

Sorry to hear it. Only the parental account can make changes to, or access the child account. In this particular case I would recommend having the parent contact phone support for more assistance with getting this sorted out. If you live in North America
dial 1-800-469-9269 or https://support.xbox.com/contactus

Darhyl Mayte Amizola

Hey George!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly

If the account name was typed correctly, maybe the email address is incorrect or has been changed recently

Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.

Try to log in using your old email address or phone number if they were changed

Kindly follow the troubleshooting steps here at this link:

https://windowsreport.com/microsoft-account-doe....

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

InsanKilla clan

Hopefully this will have the information somewhere in it
Sign in to Xbox

Need help setting up an Xbox account or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a n...

RyanArndt

Plz help cant log into my account on my Xbox it says we couldn't sign you in try again in a few minutes, or check or account by signing into account.live.com. sign in: 0x800488FC

Xbox account sign in help