Xbox account showing 2 gamertags?

Dearogol · Jun 2, 2020

So I wanted to changed my gamertag on xbox one and due to the new system it stuck a load of numbers at the end of it.

I absolutely despised this so I signed in on my 360 to pay to change it, now on xbox one it's showing I have 2 gamertags and on the app its only showing the free change. In-game it is also only showing the gamertag I paid for.

Is there a way to set it so it only shows the gamertag I just paid for instead of the free change from the awful new system?

:)

JoeyHeiman

Yeah I'm having the same issue and all the threads I look at xbox admin either doesn't reply or lock the thread. Like they're avoiding fixing the problem

Lanndin

Hi, I'm
If what you were looking for was a gamertag without the numbering at the end you would have clicked the option of xbox 360 gamertags that do not contain the numbering at the end now, try deleting the profile and re-downloading it if after this it still
does not work try from the page of xbox and in your profile.
If you need more comment on here

Dearogol

What do you mean? One of the first things I tried was deleting and reinstalling.

When I go to my xbox profile to sort it out, it takes me to where I need to pay for another gamertag which I'm not happy doing.

XBF Brad A

Hi M4jaor,

Thanks for coming to the forums. This has been a known issue. Check your Xbox live messages as there may be a message concerning this. If not we recommend for you to request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----select Xbox One
Step 2 ----select see other options then subscription changes
Step 3-----select show contact options

Step 4 ----select request call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

M4JOR LE HUNG

Thanks for the concern. Have had it ĺittle over 5 years or so

Xbox account showing 2 gamertags?