Xbox Account Services - its the worst

Discus and support Xbox Account Services - its the worst in XBoX Sales and Promo to solve the problem; I spend $50 today on an Xbox gift card. It was so hard to figure out how to put it on my account, that was my first frustration My second was worse, I... Discussion in 'XBoX Sales and Promo' started by Snail f00d, Nov 3, 2017.

  1. Snail f00d
    Snail f00d Guest

    Xbox Account Services - its the worst


    I spend $50 today on an Xbox gift card. It was so hard to figure out how to put it on my account, that was my first frustration

    My second was worse, I realize the email I signed up with was old and i did not have access to it

    I went to change it it and it was so difficult to figure out how to do that

    Then once I put in to switch it it send me a message that it would take a month to implement the change!

    I have spend a couple to a few hours of my Friday evening on this - its so frustrating

    Most times I interact with this company I dread it, be it personal or business - its like dealing with a huge bureaucracy.

    :)
     
    Snail f00d, Nov 3, 2017
    #1
  2. sandosam
    sandosam Guest
    worst service

    First time i need suport here and is REALLY COMPLICATED to get, anyway

    i try buy the assassins creed brotherhood today on XboX one and he say to come to the website xbox.com... ok no problem, when i came here and try to get the game, the website redirect and try to get the some code by alternative email, you know how this
    is illogic ? dont try get the code by my email, the email are loged in, the site is tryind to get the code of the alternativa email, and this alternativa email not is microsoft neither is the email of this account, this alternativa email was by "globomail.
    om" and this website cancel the assinature to all non-pay profile, so i cant acess, i can try to change the informations of my account but spend 30 days to valid and the promotion finish in 15 days
     
    sandosam, Nov 3, 2017
    #2
  3. Mister Mascot
    Mister Mascot Guest
    worst service

    Hey there sandosam,

    To clarify, not all Xbox 360 games can be purchased on the Xbox One console. Some require you to purchase either on Xbox.com or on an Xbox 360 console. If you log into your account on Xbox.com and visit the store page

    HERE    , are you able to purchase the game without any issues?

    If you get stuck, please let us know where you get stuck in the process.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 3, 2017
    #3
  4. Mister Mascot Win User

    worst service

    Hey there sandosam,

    To clarify, not all Xbox 360 games can be purchased on the Xbox One console. Some require you to purchase either on Xbox.com or on an Xbox 360 console. If you log into your account on Xbox.com and visit the store page

    HERE    , are you able to purchase the game without any issues?

    If you get stuck, please let us know where you get stuck in the process.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  5. claudiuristea Win User

    Unable to download new games & updates; receive error code: 0x8007045d.

    Microsoft XBOX the worst customer service. I have same issues. Nothing works. Your systems and services suck
  6. ShockedSinger48 Win User

    HELP

    Oh maybe you should also delete the clone account and keep your original only. If its bad to clone humans its worst cloning an account too.
  7. GamerFreak3sk Win User

    member gold bug

    samething happened to me last night and its still not fixed. I contacted support about the issue and I had the worst customer service experience ever! they don't care about there gold member. I have been a member for 5+ years and all they told me was. We
    can offer you games for gold for your trouble.. psh.. games for gold is for everyone and I cant even access my gold account. Xbox needs to take care of its customers!!
  8. SCOTTY thomas Win User

    Double subscription

    I have received a refund for game pass ultimate, but now have no xbox subscription, and I'm still down £8.99 for the xbox game pass console subscription I paid for.

    There is no way of me contacting support due to automation, its the worst customer service I've ever experienced 😑
Thema:

Xbox Account Services - its the worst

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