Xbox Account Recovery/Transfer

Leon Clark · May 19, 2023

Account Progress Recovery :

After having an Xbox account for close to 7 years, i can no longer access my account due to a suspicious activity warning, i cannot verify that it is me and now do not have access to any of my games.

I cannot do the verification.

Although i do have the microsoft password to the email address required, the email account itself has been deleted and i no longer have any sort of access whatsoever.

I am a teenager and have been paying for the game pass with whatever money i have and would be extremely unsatisfied if i have to let all this time and money go down the drain.

Is it possible to recover all my games and progress and transfer it to another account/new account ?

If not, does anyone have an alternate solution ?

P.S : Yes i have already tried the acsr system multiple times with differant information

Sincerely

Léon

:)

WattyNuela

Hello Leon, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

I'm not a Microsoft employee.

I'm sorry to hear you lost the access to your Microsoft account, when that happens the recommended action is sent the recovery form as a last resource.

If the form is not accepted, and you decide to not try again, unfortunately is not possible to recover the account.

I want to inform you that it is not possible to transfer any kind of content or information between Microsoft accounts.

WPAK

Hi there,

if you have done all the steps mentioned on here:
https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Which sounds like you have done, then the only option left is to contact Xbox Support via Phone (or Chat) at
http://support.xbox.com/contact-us

If you have any details from any past purchased or payment options on that account then it could be helpful to have them ready/available when you contact Support. If they can't help you then I'm afraid the only option that might be left is to create a new
Xbox Live Account.

Let us know the results

FelipeCesar95

Is there any way to transfer the data from Xbox live, for example, achievements, games, to another email, this account is only for Xbox use, I tried in many ways to recover, recovery requires answering more questions, and because it’s just an Xbox account
the answers are insufficient for recovery, I didn’t want to lose my 18,850 achievements, what a sadness

yaproklyat

When i last time tried to recovery my account support said to me what locked account cannot be recovered and i can try to write to xbox support and transfer xbox account to other account or smth like that

Okay thank you for help.

Eletricdrum

Transfer progress is not possible.

By the way I'll reroute you to Microsoft they can help you to recovery your account progress.

Xbox Account Recovery/Transfer