Xbox account recoverable though gamertag?

ScottGaming · Nov 7, 2022

Recently got some nasty malware on my pc and lost a lot of accounts cause of this. Luckly ive mange to get all my accounts back except my microsoft and any account linked to my microsoft. I know my mail to my microsoft has been deleted due to i can no longer sign it to my microsoft account with the mail, it says that mail no longer exists or can be found so. However i know my xbox account is still alive and kicking recently check and the account and everything on it including friends and such is there, (note i found all this info out by search my profile online with my new current microsoft account. Is there any way to recovery my account though gamertag or something since i cant use the microsoft recovery forum since it wants my email which doesnt exists anymore. If i cant recover it though gamertag, is there way other way to recover it? I know it still linked to my ubisoft account as i check my connections on all of my accounts recently.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ScottGaming, unfortunately to perform an account recovery you need to know your Email, phone, or Skype name that you have in your Microsoft account.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

One strange thing you mention in your report is that your Microsoft account has been deleted but your Xbox profile is still active, this is unlikely because the Microsoft account and xbox profile are one thing.

What could have happened is that you were hacked and exchanged your emails.

Therefore the most indicated is to try to recover the account by the link above.

Courtney Todd

Hello again GHa G,

For security reasons, you cannot send emails here since this is a public forum, and we are all players like you. The only solution to recover an account is through the recovery form, here we cannot help you because of what was mentioned above that we are only players and Support does not deal with this type of cases either, so the only alternative is the form.

I hope you understand, I wish you good luck.

Best regards,
Courtney.

Courtney Todd

Hi GHa G, my name is Courtney and I would be happy to help.

I am sorry that you are going through this situation, if your email was deleted, and you cannot fill out the account recovery form then I am afraid to tell you that unfortunately there will not be much to do to recover your account. You should keep in mind that this is a Microsoft public forum where we are players like you who help other players, we are not Microsoft employees.

The only solution or alternative is through the account recovery form, which you can access through the following link:

https://account.live.com/acsr

I also want to mention that Support cannot help in this type of case since they are not authorized, so I say it again, the only solution is through the form.

I hope you understand, I wish you good luck.

Best regards,
Courtney.

GHa GG

The email that stole my account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Ghaith Tariq Saeed S

I am sign in with the account on settings and Microsoft store but I cant get emails and forgot my password how can I return it?

Xbox account recoverable though gamertag?