Xbox Account Problem

Alright so a year or 2 ago my xbox account got hacked. I got it back reasonably easily but it still had/has the email of the guy who hacked it. So i cannot login to my

live account anywhere else except xbox where it auto logs. I really want to change back to my email as i dont like having my credit card etc on the xbox.

Is there anyway i can change the email back to mine without having the password of the current email?

:)

 

Microsoft Account Verification Problem

I've just bought an xbox one and created a new Microsoft account to use on xbox live as my son uses my old account. I logged into the xbox website with no problems and changed my gamertag to the one I want. So then I tried to setup my account on my xbox one and get to the stage where it sends a verification e-mail, no problem I thought, checked my e-mail account nothing, tried again nothing and again, left it a few hours nothing. This was Tuesday night and it will not send a verification e-mail. After a search I tried to verify my Microsoft account onm their website and it always comes up with a 'temporary problem, try gain later' screen.

So basically I can't use the new xbox one I've had sitting there for 2 days until this gets resolved, Anybody goy any answers as I can't face phoning Microsoft customer services.Cheers

 

Xbox 1 sign in

I had the same problem, you need to delete the account of your xbox after that u can add the account back.
Maybe that will also work for you.

 

With this being a recovered hacked account issue your best to telephone support - they have access to account info and will be able to help recover it fully to your own personal emails etc