Xbox Account Issue

Jai Feather · Mar 6, 2023

For some reason my main xbox account is having problems with either not signing in and not allowing multiplayer (there is no family settings). For example it won't let me load into my partners minecraft world, we both have ultimate so obviously thats fine, but it just says im unable to connect but i have tested my internet connection many times, ive restarted it millions of times, tried power cycling, pulling it out from the wall, signing in and out everything. With fortnite it tells me its a problem with xbox live yet my friends are playing it with no issues, and when I have managed to finally join, i couldn't join the match but all my friends manage to get in.

(Just to note this is a relatively old but in good condition and taken care of xbox one)

*Another side notey update, tried fixing my NAT and everything and nothing has worked

:)

marshalowens

When 8s this problem going to be fixed so you guys can get the next problem figured out?

YesImSniperOnly

What if an account has been banned. How long will it be before its deleted so the gamertag can be used again. Its really stupid. No one can have a good gamertag without random X's and numbers because all the good ones or originals have been banned or used
by someone who doesnt play anymore or hasnt in years.

Smwutches

At some point Microsoft will probably release them like they did with original Xbox accounts, but otherwise no. Keep in mind that even if the accounts aren't being used on a console they may be in use on another Microsoft service.

DrifterX22

If you do not know you are in the preview program then you are not in the preview program. It is something you have to request to participate in.

XBF Diego M

Hi there!

You first need to have the Xbox Insider Hub app downloaded from the Microsoft Store before you can report a problem to the insider team.

https://www.microsoft.com/en-us/p/xbox-insider-hub/9nblggh68vsk?&activetab=pivot :eek:

verviewtab

If you're not too familiar with the app or program than more than likely your Xbox is not enrolled in the program since you need to have the Xbox Insider Hub app downloaded to join the program. If you want to see if you are enrolled or not follow these steps:

Launch the Xbox Insider Hub on your Xbox One or a Windows 10 PC.
On the main landing page, select Settings.
Select Manage devices and choose the one you want to remove from the program.
Select Done.

If you don't see any devices then your Xbox is not enrolled. If you see your Xbox listed and are enrolled, hold down the Xbox button on your controller to bring up the power menu. You should see "Turn off console", "Turn off controller", and "Report a problem".
Select report a problem and the Xbox Insider Hub will open to the page where you can describe the issue and submit a report.

Would you mind explaining what error you get when trying to add a custom picture and what method are you using to change the gamer pic?

Also what error do you get when trying to view clips on Xbox Live?

Xbox Account Issue