Xbox Account Issue / Seems problematic, Need Help

Discus and support Xbox Account Issue / Seems problematic, Need Help in XboX Insiders to solve the problem; Hello All, My friend has a huge problem, we have been on Microsoft webchat for about 7 days now and a colleague referred us to here. Problem as... Discussion in 'XboX Insiders' started by /u/Sectomy, Mar 20, 2022.

  1. /u/Sectomy
    /u/Sectomy Guest

    Xbox Account Issue / Seems problematic, Need Help


    Hello All,

    My friend has a huge problem, we have been on Microsoft webchat for about 7 days now and a colleague referred us to here.

    Problem as follows:

    Account has been locked due to "strange" login attempt. It needs to be verified.

    Problem is, there is only an ancient cell phone number on file that he no longer has access to.

    Through the recovery procedure comes immediately a cancellation via email. But we have all the data ! Everything from the console, what purchases he has made, what payment method, everything !

    The colleagues in the chat may not have / see the data. It would only be a matter of sending the 7-digit code to the email stored in the account.

    The password is known and there were no failed attempts according to the chat, console info we have, he sits in front of it, but can not play anything. If anyone from Microsoft reads this and can really help it would be great. We are from Germany, so it takes time to answer directly. He is very desperate. If the account team should be here, please, we need you !



    greetings Andi

    submitted by /u/Sectomy
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    /u/Sectomy, Mar 20, 2022
    #1
  2. RowellZapanta Win User

    Error Code: 0x8923101C HEEEELLLP!!!

    1. Make sure the Xbox Profile is not signed in on Xbox App at any Windows 10 device.

    2. Sign into your account, or the account experiencing the error.

    3. Sign in a second account on the console. Ensure the problematic account is added as a friend. Scroll down to the account name and select 'join party'.

    4. Scroll up and select the problematic account. Select 'sign out'. This will remove the problematic account as host in the party, replacing them with the second account.

    5. Switch back to the second account (this should be the only active account at this point), scroll down to 'Party' and select 'leave party'.
  3. Rayeezy0912 Win User

    Error Code 0x8923101C - Can't join a party because in one already somewhere else

    1. Make sure the Xbox Profile is not signed in on Xbox App at any Windows 10 device.

    2. Sign into your account, or the account experiencing the error.

    3. Sign in a second account on the console. Ensure the problematic account is added as a friend. Scroll down to the account name and select 'join party'.

    4. Scroll up and select the problematic account. Select 'sign out'. This will remove the problematic account as host in the party, replacing them with the second account.

    5. Switch back to the second account (this should be the only active account at this point), scroll down to 'Party' and select 'leave party'.
  4. deanwsmith Win User

    Avatar Missing

    I recreated my avatar on my Xbox One. It seems like the synching between 360, Web, and One is a little problematic at the moment.
  5. Ken Bates1 Win User

    Microsoft Jigsaw crashes after almost loading

    Agree - seems like a new problem. Also, the advice to turn off AV software??? That seems very problematic.
  6. Nursemorph Win User

    xbox support site

    The Enforcement site seems particularly problematic at the moment so, hopefully, they will fix it soon.
Thema:

Xbox Account Issue / Seems problematic, Need Help

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