xbox account got hacked

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

The only possible way to recover your account is by filling out an account recovery form. If applicable, complete the form using a device you have previously used to sign in to your account and in a location where you commonly use that device and we will recognize it, such as your home or office.

It is recommended that you first go to the Help with the Microsoft Account Recovery Form at: https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42 before filling out the form.

When you are ready, you can fill out the form at: https://account.live.com/acsr.

If you're unable to recover your account, you may have to accept that your account may be lost forever, with everything in it.

I hope this helps solve your query.

Maybe your friend gave out your login info to someone. Not a good friend if you ask me.

Hmmm. This mighy be why I was playing NFL Blitz and the game said the EA servers were not responding. Could be connected, then again, maybe not? Here's hoping MS gets you straightened out and taken care of. Good Luck!

Cheers!

Looking at the gamertag you have now i'd say you've been given a forced name change as the enforcement team deemed your old gamertag against code of conduct.

You would have got an email detailing this.

You will have to pay to change it to a gamertag you want & it must be rated "E" for everyone.

Any other queries should be posted here forums.xbox.com/.../41.aspx

Contact customer service with all details. Make sure you have all screenshots. Hopefully they would be able to help you