Xbox account email help

So you wont be able to change the email unless you have access to the old email address.

Hi Andrew,

Thanks for the reply. Here is a guide for
recovering an email. If you know the gamertag you can request a call or chat with support. If they can "verify" the account they can provide you with information on the account.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Thanks for the quick response, How can I get access to that email he believes it is an outlook email address? But has no clue to the full address or password

Hi Brad thanks for the information but it seems that 8 can't get through to them I've tried 5 times so far and I keep getting this message after I put in my number

.

I'm a bit confused here.. How did you change the e-mail of an account that had another account already associated with it? Only 1 e-mail can be associated with 1 XBOX Live Gamertag. If a gamertag is permanently suspended I do not believe they offer any sort
of e-mail changes or anything of the sort.