Xbox Accessories Application Won't Open

Hi there Jeremy welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Hello!

I'm a Independent Advisor. I will be glad to help you.

Perform this procedure. All of these steps may take some time to complete.

1. Open Windows PowerShell (Administrator).

2. Copy and paste these commands execute them by pressing Enter, you must do this for each one.

- sfc /scannow

- DISM.exe /Online /Cleanup-image /Scanhealth

- DISM.exe /Online /Cleanup-image /Restorehealth

3. In the Windows browser type "wsreset" and run that app.

This will open the Microsoft Store, wait a few seconds and close it.

Restart the PC and try again.

If this does not work, please mention to me the things you have already tried.

Best regards.

I'm not sure if it's going to be set up on the classic controller, but when you open the Xbox Accessories application on Xbox, the light in this application dims or shuts down completely.

Hi there,

Thanks for the update. To troubleshoot this further, try an
Offline System Update. The OSU allows you to update the console with the most stable version of the Xbox operating system, which can correct software issues with recent updates etc.

I hope this helps.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox Accessory app not opening.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check time settings. Go to Settings > Time & Language > Date & Time and ensure that Set time automatically and Set time zone automatically are enabled.

And then run troubleshooters, please go to Settings > System > Troubleshoot. Select Additional troubleshooters and run the Windows Update and Background Intelligent Transfer Service (BITS) troubleshooters.

Next is to reset Xbox accessories App. Go to Settings > Apps > Xbox Accessories and click on Advanced options. From there, you can try Reset and Repair.

Then reinstall Xbox Accessories App. Uninstall the app, then reinstall it from the Microsoft Store.

To give you a heads up, if none of these steps work please reach out to Microsoft Support: https://support.xbox.com/en-US/contact-us to seek further assistance regarding this matter.

Provide them with details about the issue, including any error messages and steps you've already tried.

Thank you for your cooperation and have a great day!