Xbox Accessories App won't load

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Vi, this would be on pc or xbox if it is on pc uninstall the App and checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.

If it's on your console, uninstall the App and then follow the procedure below.

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > system > console > system

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note - You need to know the email and passwords of your accounts when performing this reset.

https://support.xbox.com/en-us/help/hardware-ne...

Hi there,

Thanks for the update. To troubleshoot this further, try an
Offline System Update. The OSU allows you to update the console with the most stable version of the Xbox operating system, which can correct software issues with recent updates etc.

I hope this helps.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox Accessory app not opening.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check time settings. Go to Settings > Time & Language > Date & Time and ensure that Set time automatically and Set time zone automatically are enabled.

And then run troubleshooters, please go to Settings > System > Troubleshoot. Select Additional troubleshooters and run the Windows Update and Background Intelligent Transfer Service (BITS) troubleshooters.

Next is to reset Xbox accessories App. Go to Settings > Apps > Xbox Accessories and click on Advanced options. From there, you can try Reset and Repair.

Then reinstall Xbox Accessories App. Uninstall the app, then reinstall it from the Microsoft Store.

To give you a heads up, if none of these steps work please reach out to Microsoft Support: https://support.xbox.com/en-US/contact-us to seek further assistance regarding this matter.

Provide them with details about the issue, including any error messages and steps you've already tried.

Thank you for your cooperation and have a great day!

Thanks for trying to help,

But you can close this thread. I just did something similar and jumped into the Skip Ahead Alpha to not only see if would fix it, but to report it if it crashed at launch. And it crashed, again.

Sigh :( This Xbox Elite Controller is pointless now, since I can't configure it.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with you're Xbox Accessories App. Have you tried removing and reinstalling the app?

How to uninstall and reinstall a game on Windows 10. From the Xbox Console you can highlight the image of the App and press the "menu" button with the three little lines. and go to "Manage game & add ons" and "Uninstall All". Then just recover it from the
store. Let us know with a reply how it goes.