Xbox Accessories app should have shift setting for controllers besides Elite Series 2.

Hi PsycoPyro88,

Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

Get to know your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


Use Shift with your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

https://www.reddit.com/r/xboxinsiders/wiki/ideas

I hope that this information helps you out!

Many games have in game settings that you will be able to tweak until you reach the desired sensitivity setting to your liking.

To change sensitivity for the controller itself you will need to download the Xbox Accessories App

Here`s a link to better explain and guide you -> Xbox Elite Series 2 controller

Thanks for using the forums.

Xba Hype

Hi all,

I apologize for the late reply and sorry to hear that you all still have same issue; may we know if anyone have tried changing the button mapping to default in Xbox Accessories app? If the issue persists, you may try to update Windows OS build, Xbox app and Xbox Accessories app.

Resources:

Customize your Xbox Elite Wireless Controller Series 2

Use Shift with your Xbox Elite Wireless Controller Series 2

For firmware update if the Xbox Accessories app shows update is required/needed - that means an update is mandatory. Otherwise, your Controller is currently updated. Also, please know that updating the controller over Bluetooth is not supported.

Resources:

Update your Xbox Wireless Controller

Bluetooth connectivity and request for an update for firmware - you may send those requests to Team Xbox. Last resort for this matter, please send a feedback or Report a Problem by following the guide here: Provide feedback to Team Xbox.

Stay safe everyone.

Kind regards,

Hi all,

One of our Support team, mentioned a solution that is easy and fast to do. May we know if anyone from here have tried to do remapping their Controller's button? If this is the first time you have heard about this. Kindly check this quick video of how Xbox Elite Wireless Controller Series 2 works - https://www.youtube.com/watch?v=qflhejZNTGA

Now, this advance Controller offers exclusive option to create profile to customize button mapping that you can do using Xbox Accessories app. Here are steps on how to create a controller profile:

1. Using your Xbox Elite Wireless Controller Series 2, open the Xbox Accessories app.
   
2. Scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
   
3. Select New profile, give your profile a name, then configure your changes. For example, if you reassign D-pad down  on the face of the controller to the Y button , then the D-pad down  will act as the Y button  going forward.
   
4. When you’re done, press the B button  for the changes to take effect.
   

Create multiple profiles in the app and switch between them using the built-in Profile button.

1. Open the Xbox Accessories app, scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
   
2. In Profiles, select a controller profile you’ve created or create a new one.
   
3. Choose a slot.
   

You can assign a slot for up to three profiles. Press the Profile button on the Xbox Elite Wireless Controller 2 to switch between them. When no bars appear lit below the Profile button, the controller is using the default button mapping.

Assign Shift key button:

Assign buttons to act as shortcuts for system actions like “Record that” and “Take screenshot.” When you select a button to remap, choose Primary or Shift, go to the Action tab, then choose an action from the list. When you’re done, press the B button  for the changes to take effect.

Note System actions are currently not available on Windows 10.

Resources:

Customize an Xbox Wireless Controller | Xbox Support

Get to know your Xbox Elite Wireless Controller Series 2 | Xbox Support

Customize your Xbox Elite Wireless Controller Series 2 | Xbox Support

Use Shift with your Xbox Elite Wireless Controller Series 2 | Xbox Support

Hope that helps! We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Kind regards,

I just want to say that being able to use a shift button to map capture to a specific button was always a thing in the accessory's menu for the Elite 2 controller.

I had my controller set up that when I clicked in a thumb stick it acted as a shift button then when I pressed B it would record to my external hard drive,
That is how I set it up.

However, I just went to mess around with my elite in the Accessories app and all those options are now missing from the menu's within the app and I can no longer set my controller up this way.

Considering the Elite as you have already pointed out doesn't have the ability to have a capture button this irritates me to no end that they have removed this functionality from the app and thus the controller.

I hope this is not intentional and they fix this.