XBOX ACCESORIES DISCONNECTING RANDOMLY

Brendan Vorderer · Jan 9, 2024

I have had this problem where I would be mid game into a 30 min session when all of a sudden my Xbox elite series 2 and Xbox wireless headset disconnects, both of the lights on the devices strobing. After 20 of strobing and disconnect it connects and works no problem. Recently though this has happened every 5 seconds as soon as I turn on my Xbox, this makes games unplayable and I haven’t been able to play for a while. Everything in my setup is exact same as it was before this problem was happening. I’ve tried lots of troubleshooting but nothing seems to work. Today was the day I finally decided to ask a question because the same thing was happening, but this time the Xbox just completely turned off and restarted itself without me doing anything. I haven’t been able to play with my friends please someone help and answer this

:)

Rodrigo Oliver

Hi Brendan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to reset your console?

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

XBF George L

Is your Xbox One getting randomly disconnected from Xbox Live? Take a look at this helpful support article:

"My Xbox One is getting randomly disconnected from Xbox Live". Give some of those suggestions and steps a try and let us know with a reply how it goes!!

Demi 1ovato

The forum name is "randomly being disconnected from xbox live".

xXC0oL BRE3ZyXx

i have the same problem with my xbox. but it doesn't disconnect if you are in a game with people in chat. otherwise it randomly disconnects

XBF Erick C

Hey there C_potry,

Go ahead and take a look at the support article linked below and follow the steps provided to troubleshoot the Xbox One disconnecting randomly.

My Xbox One is getting randomly disconnected from Xbox Live

Give this a try and let us know if it has helped.

XBOX ACCESORIES DISCONNECTING RANDOMLY