Xbox 360\Xbox One Gamex

Jack_Harper_ · Jul 25, 2019

When I try to run the game for backward compatibility, xbox live is disabled. And the entrance is highlighted the old account. In this regard, it is impossible to synchronize data. Everything happened
after changing the tag in xbox.

:)

Jack_Harper_

I tried it, it doesnt help.

But i solved my problem by resetting xbox one to factory settings.

Thanks for help.

XBF Brad A

Hi There,

Thanks for letting us know you were able to get it working again. I will go ahead and lock this thread as it has been resolved. Please feel free to come back to the forums if you have any other issues, questions, or just want to create a discussion
to talk to fellow gamers.

Thanks,

Brad

XBF Brad A

Hi There,

Thanks for keeping us updated. We want you to try and update the 360 profile. To do this follow these steps:

Launch a 360 game on Xbox one.
Hit the menu and back button together to pull up the 360 emulator.
go to download profile even if your profile shows.
enter the credentials for your account.

This updates the 360 profile, personally had the same issue as you couldn't launch any BC game. Soon as I did this I was able to play. Try this and let us know.

Thanks,

Brad

Jack_Harper_

With all the games (Xbox 360)

Buachaill Dona

Hi there,

Which game is this issue happening on?

Xbox 360\Xbox One Gamex