xbox 360 wireless controller freezes the console

Hi there,

when you are trying to use the controller on the Xbox 360, do you do that with or without the wireless usb adapter.

Be sure to try it without when trying, since it shouldn't be needed on the 360 console. Use the pairing buttons on console and controller to establish a connection like show here:

https://support.xbox.com/xbox-360/accessories/connecting-game-controllers

If that doesn't fix it then please check this support page regarding freezing:

https://support.xbox.com/xbox-360/console/xbox-360-screen-freeze

Let us know the results

Hey NomadicCactus43 -

Are you able to try your controller on a different Xbox 360 Console to see if it works there? Also, is it an official Microsoft Xbox 360 controller or a different brand?

Let us know!

Hello,

What console are you referring to - Xbox 360, Xbox One or Series X|S? What exactly happens when you try to connect/sync the controller?

For Xbox 360:

Connect a controller to your Xbox 360 | Xbox Support

Xbox 360 Wireless Controller disconnects or can’t connect | Xbox Support

For Xbox One and Series X|S:

Connect an Xbox Wireless Controller to your console | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

Hope this helps.

Hi,

Powering on Xbox 360 controllers is the same as powering on a Xbox One controller - press the guide button until it flashes green. The guide button is silver on Xbox 360 controllers and white on Xbox One/Series X|S controllers.

Support guides for Xbox 360 controllers can all be found on the Xbox Support website (https://support.xbox.com) simply by typing ‘Xbox 360 controller’ into the search box. I’ve added them here though, to refer to.

How to turn on/off your Xbox 360 console and wireless controller

And for wired controllers:

Connect a controller to your Xbox 360

More Xbox 360 controller guides:

Xbox 360 wired and wireless controllers

Set up an Xbox 360 Controller for Windows

Xbox 360 Wireless Controller disconnects or can’t connect

How to replace the batteries in your Xbox 360 Wireless Controller

For help with a Xbox One/Series X|S controller (I understand you’re enquiring about Xbox 360, but I’ve also included the guides for Xbox One in case needed, and to help others):

Connect an Xbox Wireless Controller to your console

Get to know your Xbox One Wireless Controller

Troubleshoot your Xbox Wireless Controller

Update your Xbox Wireless Controller

This applies to both Xbox One/Series X|S and Xbox 360 controllers:

If the controller light is flashing and doesn’t eventually turn to a solid colour, then this means something is preventing it from connecting/powering on (it’s possible it could be all these factors and reasons so be sure to consider this and verify everything):

1. You need to replace the batteries.

2. It’s out of range from your console - try moving closer.

3. It’s not synced to your specific console - try resyncing it, referring to the guides above. The re-sync should be instant but can take a few seconds.

4. The console is off (if the controller is synced to your console, then the power supply would be disconnected, as turning on the controller automatically turns on the console).

Sometimes the light is incorrectly flashing (indicating that it’s resyncing even when it isn’t), although if the controller is working okay, then you can ignore the blinking light - you may want to restart your console if this persists.

Hope this helps!

Hi,

Do you have a proper fully wired controller to try on your Xbox 360 console? Like others have said, it's not possible to hack or modify another Xbox 360 console remotely.

As for wireless controllers, their signals can be interrupted by other everyday objects in your home such as wireless telephone handsets or other wireless devices that use a similar frequency. And as the Xbox 360 controllers are always wireless, a Play
& Charge won't help with controller connection issues. This is why I suggest testing a true wired controller.