Xbox 360 unable to play some games parental controls

FionaCrawford · Apr 12, 2020

Hi,

I have sold an xbox and have been contacted to say that some games cannot be played - Halo 3, battlefield etc. They have said it is due to needing a passcode. In the time that I used this I never had an issue with it and never set parental controls. Does
anyone know how to fix it?

It was my sons and I don't get all the ins and outs so not very technical.

Thanks

:)

XBF Steven R

Hey there FionaCrawford,

Thanks for reaching out to the Forums for advice on how to deal with this situation. I can totally understand how this could be pretty disheartening. We actually have a webpage for this kind of thing you can check out here on How
to reset the pass code for parental controls on Xbox 360.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

FionaCrawford

Hi, is the content restrictions in family settings? Thanks

Senpai Tuyiz

Hi FionaCrawFord,

I read that you've been having issues with being able to play games? So to clear up all that mess you need to go into your "Settings" then click on "Content Restrictions" and after that you click on "Unrestricted". If it still doesn't work then reply to
this message and we will find another way to fix your problem. Hopefully it works and we have solve your issue. If you do have any more questions or concerns fill free to ask. Have a great day!

Mister Ohnaka

Hi there. We have some great parental control options for the Xbox 360. Here is our support article for our

Xbox 360 parental controls. There is a video at the beginning of the article that has some great info in it.

Let us know if you have anymore questions. Cheers!

Mister Beep

Hey there,

Try the steps on our
Parental Control on Xbox 360 page, and if you're unable to reset the controls, follow the link below the steps to get in contact with our chat or phone support team for further assistance. Hope this helps!

Xbox 360 unable to play some games parental controls