Xbox 360 System update problem

Discus and support Xbox 360 System update problem in XBoX on Consoles to solve the problem; My 360 started an automatic update when I turned it on this morning, but now it seems to be completely froze up. It is displaying this error... Discussion in 'XBoX on Consoles' started by BCIceman 77, Sep 4, 2014.

  1. BCIceman 77
    BCIceman 77 Guest

    Xbox 360 System update problem


    My 360 started an automatic update when I turned it on this morning, but now it seems to be completely froze up.

    It is displaying this error message: Can't read the update from your storage device. Please reinsert it to continue the update. If the problem persists, visit
    www.xbox.com/support.

    Status Code: 4174 - 417F - 2780 - 1315 - C000 - 0032.

    I have two 8GB usb memory sticks and have taken both out and re-installed them, multiple times. I've tried moving them to different slots, and even only having one of them plugged in at a time. I've also tried the guide button, but it won't do anything.
    I've also restarted the system a couple of different times, and it immediately goes back to this same screen, even when holding the guide button as soon as it powers on.

    Please help!

    Thank you!



    :)
     
    BCIceman 77, Sep 4, 2014
    #1
  2. mudlogged
    mudlogged Guest
    System Update Crash/Freeze

    Update:

    I just fixed the problem. Downloaded update to USB drive on PC then transferred update to 360 console via USB drive. Directions here:

    support.xbox.com/.../system-update-help
     
    mudlogged, Sep 4, 2014
    #2
  3. CornerPureEagle, Sep 4, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Xbox 360 System update problem

    onyxishere, Sep 4, 2014
    #4
  5. BCIceman 77
    BCIceman 77 Guest
    Thanks for the suggestion, I didn't see that page earlier. But, it still didn't fix things. As soon as I turn the machine on, it immediately goes to that error screen, no matter what I do. Also, now when I turn it off, I get a nasty little red light
    on the power button on the console..... This isn't looking good. :/

    Anymore suggestions?

    Thanks again.
     
    BCIceman 77, Sep 4, 2014
    #5
  6. onyxishere
    onyxishere Guest
    Which console are you using? Slim or FAT?

    If the slim try removing all external hard drives.

    Depending on which console you are using it could be a hardware error or a ventilation issue. If your console is crowded please make sure that there is plenty of space around it for ventilation.
     
    onyxishere, Sep 4, 2014
    #6
  7. We had this same issue all day today. We were able to fix the problem by downloading the upload onto a usb drive and installing it into the xbox. It downloaded and fixed the problem. No more error code, no more red light.
     
    Mychicagobears1, Sep 4, 2014
    #7
  8. BCIceman 77
    BCIceman 77 Guest

    Xbox 360 System update problem

    Thanks again, onyx. It is a SLIM, I cleaned all the air inlets as much as possible and removed my usb drives, but it still gives me the same error on the update screen. It has been occupying the same place in my entertainment center since I bought it two
    years ago, so nothing as changed concerning airflow around the unit, but it was rather dusty.

    I'm going to try bears suggestion right now, fingers crossed this fixes it....... If this doesn't resolve the issue, what further options do I have?

    Thanks for the help!
     
    BCIceman 77, Sep 5, 2014
    #8
  9. BCIceman 77
    BCIceman 77 Guest
    Just tried installing the update from a usb drive...... It keeps giving me the same error screen! This SUCKS!

    Any other options/suggestions on how to get my system back and running? I already have one black video game shaped paper weight called a WiiU, I don't need a second...... :/
     
    BCIceman 77, Sep 5, 2014
    #9
  10. erikgamer840
    erikgamer840 Guest
    tengo la slim pero no se como solucionarlo quien me puede ayudar

    maldito error 4174-417F-2780-1315-C000-0032

    [Translation: I have the slim yet is how to fix it who can help me

    damn error 4174-417F-2780-1315-C000-0032]
     
    erikgamer840, Sep 5, 2014
    #10
  11. onyxishere
    onyxishere Guest
    If the steps in the link and trying to update do not work then you should contact phone support to see if it needs to be sent in for a repair.
     
    onyxishere, Sep 5, 2014
    #11
  12. BCIceman 77
    BCIceman 77 Guest
    Ugh, I figured that was probably the next step.

    Sorry if a got a little snippy in my last post, but this is EXTREMELY frustrating, it kind of ticks me off that a regular update from Microsoft killed my system and is going to cost me money. It seems like there should be someway to do a hard reset of the
    system and try the update again, but I guess not.

    Thanks again for trying to help, onyx, it was much appreciated.
     
    BCIceman 77, Sep 5, 2014
    #12
  13. onyxishere
    onyxishere Guest

    Xbox 360 System update problem

    You weren't snippy at all so don't worry about it. It can be frustrating when the gaming system does not work.

    The reason I'm asking you to call phone support is just in case they have some extra steps for you to try beyond the info we have listed.
     
    onyxishere, Sep 5, 2014
    #13
  14. erikgamer840
    erikgamer840 Guest
    intente de todo y no me sirve ,por lo menos hubiera una forma de salirse de ese menu para poder jugar

    [Translation: try everything and does not work to me, at least had a way out of that menu to play]
     
    erikgamer840, Sep 6, 2014
    #14
  15. jboogieman
    jboogieman Guest
    The only steps Microsoft support will have for you to follow are:

    1. submit an online repair order form
    2. pay $79.99 or $99.99 for the repairs to have an out of date system that still won't be guaranteed or warrantied
    3. buy a new Xbox One which was the whole reason we introduced faulty software update into the old Xbox 360 systems to begin with anyways
    They'll say, "your system is out of warranty we can't repair it for free even if the issue was caused by our broken software/firmware update to the system, sorry!" Sales of the Xbox One must really suck that Microsoft has stooped so low as to completely
    render our Xbox 360's useless with a required update in the hopes that we'll just go buy a One.
     
    jboogieman, Sep 7, 2014
    #15
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Xbox 360 System update problem

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