Xbox 360 shuts off immediately when connected to any HDMI TV, has red light

Discus and support Xbox 360 shuts off immediately when connected to any HDMI TV, has red light in XBoX on Consoles to solve the problem; When I plug the Xbox 360 in on its own, not connected to a DVD, it has a yellow light on the adapter. Once I turn on the Xbox, everything's green.... Discussion in 'XBoX on Consoles' started by PuzzledColt2026, Jun 28, 2018.

  1. Xbox 360 shuts off immediately when connected to any HDMI TV, has red light


    When I plug the Xbox 360 in on its own, not connected to a DVD, it has a yellow light on the adapter. Once I turn on the Xbox, everything's green.

    However, once it's connected to an HDMI port (in any sequence of connecting and booting up) it turns off the minute it is connected via hdmi to any TV that is connected with power. (Even if the TV is off). Then the red light comes on the port. At one
    point, I had the HDMI connected to a TV that was on a wall switch, and the Xbox was running with green, but once the wall switch was flipped on, with the TV itself still off, it immediately shut down.

    I have talked to a support agent who was helpful, concluding it needs an update or repair, but as a last-ditch effort I thought I"d post to see if anyone out there had fixed this with any weird workaround.

    Troubleshooting done:

    Turns off on two different HDMI TVs, when the TVs are turned on and off.

    Changing the order sequence in which cables were connected, tv was turned on, etc, did not help.

    I have removed the plug from a surge protector, to do these tests in a regular outlet.

    I have done these with and without a DVD inserted.

    It can't update it without a monitor to see the screen.

    The only option is HDMI as it does not not have RCA outputs, and I do not have an HDMI to RCA adapter.

    I have not yet dragged this unit by a truck or thrown it off the balcony but that is next on the list.

    Thank you for any suggestions =)

    :)
     
    PuzzledColt2026, Jun 28, 2018
    #1
  2. XBOX 360 only works if the TV is off.

    XBOX 360 only works if the TV is off.

    When I turn on my XBOX 360 with the TV on, it shuts off and the light turns red.

    If I remove the HDMI cable, it works normal light turns green, runs cooler, connect the HDMI cable to the TV on, it turns off.

    Can you help me?

    Already swapped HDMI cable, TV has changed, and still does not work
     
    KineticTree618, Jun 28, 2018
    #2
  3. l0tusAV
    l0tusAV Guest
    xbox 360S turns off any time an HDMI cable is connected

    I've had my xbox360s for about a year now, and I use this one mainly as a windows media center. It has a LAN connection. It's connected via hdmi to a receiver, and the receiver is connected via hdmi to the TV (Samsung). Just today the console shut off
    on its own. When I turn it on, it goes green for about 2 seconds then automatically turns off. I know it's not a power supply issue because if I disconnect the hdmi cables, the console turns on and stays on (it also has a green light when it's on....no red
    lights). I swapped out hdmi cables, I tried plugging directly into the TV, I used different ports (both TV and receiver), but same thing happens. I turned off the CEC control on my tv, too...it didn't help. Any time the hdmi cable is plugged into any device
    (even if the other device is off), the console will shut off. I unplugged everything except the power supply, I turn on the console, and it will stay on and run fine UNTIL I plug in an hdmi cable (connected to any device), then it shuts off after a couple
    of seconds. Any help is much appreciated!
     
    l0tusAV, Jun 28, 2018
    #3
  4. Mythic xSagex Win User

    a mind of its own

    When the console shuts its self off does it have any red lights/flashing red lights on the power brick (Big thing on the power cord) or the Xbox
  5. Wishcatcher Win User

    Xbox 360 Issues with Connecting Monitor | Randomly monitor switch off and on while on-game

    Hi,

    Do you see "no signal" on the monitor or it just turn off ?

    If no signal AND if the HDMI cable is ok , its 99.99 % sure that your HDMI out port from the console has a hardware issue.

    If turn off AND no red lights on the console, its a sync issue / bad compatibility with the monitor > So you should try the Xbox 360 on a tv ( not a pc monitor )

    If red lights , check on www.xbox.com/support and search the error code ( 1 / 2 / 3 or 4 red lights - Flashing … )

    Hope it help you.

    Regards,
  6. Cam1492 Win User

    Solid red light on Xbox 360

    looks like you got the red ring of death. i've listed you the different codes that follow with the lights. normally its an overheating issue.

    • One red light. This is the Hardware Failure indicator. It is usually accompanied by an “E74” or similar code displayed on the TV. This is caused by the video scalar chip being damaged.
    • Two red lights. This is an overheating error. If the console becomes too hot, the system will shut down and display this light code. The fans will continue running until the components have been cooled.
    • Three red lights. This is the General Hardware Failure, also known as the Red Ring of Death. This indicates that one or more components have failed, and that the system is no longer operable unless you turn off your console for 24 hours. No error code will
      be displayed on the TV.
    • Four red lights. This indicates that the AV cable is not correctly plugged in. Check the connection from the console to the TV. This code will not display for HDMI connections.
  7. Aki2403 Win User

    TV signal

    I know it may sound daft, but have you checked all the cables are correctly plugged in to both the Xbox and the TV?

    Other than that, is there any more information you can provide?

    How are you connecting the Xbox to the TV - is it through a Scart lead or an HDMI lead? Is the Xbox showing any error signs (sections of the ring of light illuminated red)? Have you tried connecting the Xbox to another TV?

    If you have any number of red lights flashing there is a "flashing red lights" page you can follow through to find out how to remedy the problem - only works with original console.

    the guide is located here:
    support.xbox.com/.../flashinglights
  8. Please Man Up Win User

    xbox video and audio not working

    Is this what is happening?

    Your TV screen or monitor remains blank or black when you start your Xbox 360 console.

    The circle of lights surrounding the console’s power button flash red.

    Typically, this means the audio/video (A/V) cable is not connected correctly or is faulty.

    Sorry to hear about that give these a try, I hope they work for you:

    Try reconnecting your console and TV

    1. Remove any devices placed between the console and the TV.

    2. Connect the HDMI cable from the back of your console directly into the HDMI port on your HDTV or monitor.

    3. If you’re using an audio-only A/V cable, unplug this cable and then connect the HDMI cable from the back of the console directly into the HDMI port of your HDTV or monitor.

    - Make sure that your TV is on.

    - Remove any devices, such as a receiver, placed between the console and the TV.

    - If your TV has an eco/energy saving mode, turn off the video options.

    Hope this helped.
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Xbox 360 shuts off immediately when connected to any HDMI TV, has red light

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