Xbox 360 S will not play H.264 Protected Content from WMC

Discus and support Xbox 360 S will not play H.264 Protected Content from WMC in XBoX on Consoles to solve the problem; Comcast is in the process of converting their channel lineup to H.264. I use the Xbox 360 S as a Windows Media Center extender and this has worked... Discussion in 'XBoX on Consoles' started by CoolWhip23, Jan 31, 2016.

  1. CoolWhip23
    CoolWhip23 Guest

    Xbox 360 S will not play H.264 Protected Content from WMC


    Comcast is in the process of converting their channel lineup to H.264.

    I use the Xbox 360 S as a Windows Media Center extender and this has worked great for years. Now that Comcast is converting their stream to H.264 the Comcast premium channels that are copy protected such as HBO will no longer play. I get audio but no video.
    The non copy protected channels play fine. MPEG2 protected content has always played fine and continues to do so.

    There are many other people with this problem. Any help is appreciated.

    Thanks,

    :)
     
    CoolWhip23, Jan 31, 2016
    #1
  2. Tomerance
    Tomerance Guest
    what kinds of video does my x-box support??

    From USB storage device to Xbox 360 Dashboard Video Player: WMV(Unprotected), Mpeg4, H.264, AVI

    From Windows Media Player 11 to Xbox 360 Dashboard Video Player: WMV(Protected), WMV(Unprotected), Mpeg4, H.264, AVI

    From the Zune software to the Xbox 360 Dashboard Video Player: WMV(Unprotected), Mpeg4, H.264

    From Windows Home Server to the Xbox 360 Dashboard Video Player: WMV(Protected), WMV(Unprotected), AVI

    From Windows Media Center to an Xbox Media Center Extender: WMV(Protected), WMV(Unprotected), MPEG-2

    If you video files are not compatible with you Xbox, you may need to convert using conversion utility like
    Handbrake,
    AppGeeker
    , etc., both of them have presets

    to make things easier.
     
    Tomerance, Jan 31, 2016
    #2
  3. JBernard11
    JBernard11 Guest
    Green screen with HEVC (.265) videos

    It's H.265 not .264. .264 works without issue.
     
    JBernard11, Jan 31, 2016
    #3
  4. Tomerance Win User

    what kinds of video does my x-box support??

    From USB storage device to Xbox 360 Dashboard Video Player: WMV(Unprotected), Mpeg4, H.264, AVI

    From Windows Media Player 11 to Xbox 360 Dashboard Video Player: WMV(Protected), WMV(Unprotected), Mpeg4, H.264, AVI

    From the Zune software to the Xbox 360 Dashboard Video Player: WMV(Unprotected), Mpeg4, H.264

    From Windows Home Server to the Xbox 360 Dashboard Video Player: WMV(Protected), WMV(Unprotected), AVI

    From Windows Media Center to an Xbox Media Center Extender: WMV(Protected), WMV(Unprotected), MPEG-2

    If you video files are not compatible with you Xbox, you may need to convert using conversion utility like
    Handbrake,
    AppGeeker
    , etc., both of them have presets

    to make things easier.
  5. JBernard11 Win User

    Green screen with HEVC (.265) videos

    Hey there custom90gt.

    Sorry to hear your troubles with H.264 content. To start out, are you or any users on your Xbox One part of the Preview Update? If so, have you had a chance to report the issue over on the Preview Forums? If not, let us know so we can best help you out. H.264
    content is supported as
    outlined in this FAQ
    , although if your files contain unsupported content it may not work properly.
    It's H.265 not .264. .264 works without issue.
  6. Nic12321 Win User

    Green screen with HEVC (.265) videos

    Hey there custom90gt.

    Sorry to hear your troubles with H.264 content. To start out, are you or any users on your Xbox One part of the Preview Update? If so, have you had a chance to report the issue over on the Preview Forums? If not, let us know so we can best help you out. H.264
    content is supported as
    outlined in this FAQ
    , although if your files contain unsupported content it may not work properly.

    It's H.265 not .264. .264 works without issue.
    Yep, and it still doesn't work. Pretty disappointing considering how microsoft touts the xbox as a multimedia machine.
  7. Deadlyredly Win User

    what kinds of video does my x-box support??

    Hiya, bit long winded, but hope this helps!:

    Supported File Types

    The Xbox 360 supports AVI, WMV, MPEG-4 Part 2, H.264 and QuickTime movie formats. The file extensions included are as follows: .avi, .divx, .wmv, .mp4, .m4v, .mp4v, and .mov.

    Video Playback

    For video files with the WMV container, playback occurs at 15 Mbps (Mega-Bytes Per Second) with a resolution of 1920 x 1080. Files with the H.264 container have the same resolution, but are played back at 10 Mbps. For AVI and MPEG-4 Part 2 video files, playback
    is 5 Mbps at 1280 x 720 resolution.

    Audio Playback

    The Xbox 360 supports WMA 7-9 and Lossless audio profiles for WMV video formats. Dolby Digital and MP3 profiles are supported in AVI formats. For MPEG-4 Part 2 and H.264 encoded videos, the console supports only two-channel AAC audio encoding.

    Streaming Video

    With Zune software, the Xbox 360 can stream unprotected AVI, MPEG-4 Part 2, H.264, and WMV video formats. Through Windows Media Player, protected and unprotected WMV videos can be streamed.

    Streaming Tips

    Download a third-party video codec package to expand the amount of video formats you can stream using the Windows Media Player. For better playback, convert video files into the more Mircosoft user-friendly WMV format using a third-party video conversion
    program.

    Source(s):

    Video Playback & Audio Streaming FAQ for the Xbox 360
  8. Mister Maka Win User

    Green screen with HEVC (.265) videos

    Hey there custom90gt.

    Sorry to hear your troubles with H.264 content. To start out, are you or any users on your Xbox One part of the Preview Update? If so, have you had a chance to report the issue over on the Preview Forums? If not, let us know so we can best help you out. H.264
    content is supported as
    outlined in this FAQ
    , although if your files contain unsupported content it may not work properly.
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Xbox 360 S will not play H.264 Protected Content from WMC

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