Xbox 360 S - Starting a download causes a restart loop

Discus and support Xbox 360 S - Starting a download causes a restart loop in XBoX Games and Apps to solve the problem; This seems to be a problem that others have had in the past, I have a specific question regarding it. I've included links to the other posts I found on... Discussion in 'XBoX Games and Apps' started by MrMojoSinking, Mar 21, 2014.

  1. Xbox 360 S - Starting a download causes a restart loop


    This seems to be a problem that others have had in the past, I have a specific question regarding it. I've included links to the other posts I found on this subject below.

    Basically when I try to download anything the Xbox freezes and restarts and then as soon as it restarts it freezes once again. The xbox works perfectly normal with the HDD removed and also if I can manage to get into active downloads before the console restarts
    and cancel the download and then delete the partial download the xbox works perfectly. It can even download updates for apps as I found out after I tried clearing the cache. The other threads suggested that the HDD might just be boned, kaput. However there
    didn't seem to be a definitive answer, nor did it mention if this is just an unlucky occurrence or if there was something that caused it.

    So basically my questions are:

    1. Is my HDD definitely ***?

    2. Would wiping and reformatting my HDD do anything besides take up my time?

    3. Is there something I did to cause my HDD to die or is it just an unlucky occurrence?

    Links to similar problems:

    http://forums.xbox.com/xbox_forums/xbox_support/xbox_360_support/f/7/t/1373384.aspx

    http://forums.xbox.com/xbox_forums/xbox_support/xbox_360_support/f/27/t/1495678.aspx

    :)
     
    MrMojoSinking, Mar 21, 2014
    #1
  2. Spud of Doom
    Spud of Doom Guest
    Solution: Xbox 360 console stuck in restart loop after starting a download

    I was having this problem earlier today, and during my search for a fix I saw a number of people on the forum here have had the problem in the past but did not always get a clear fix. After about an hour of searching and messing around on my Xbox, I think
    I figured it out. Since those topics are closed I figured maybe if I made a topic somebody could find it later on through the search. Hopefully this helps someone eventually.

    Problem description: After initiating a download from the Xbox Live marketplace, the active download begins and then the console restarts itself. After restarting, the console gets to the dashboard before restarting again 10-30 seconds later.
    This loops forever.

    Disconnecting the target storage device from the system fixes it, but only until you next boot with the HDD back in. Deleting the download from the queue fixes it, but if you try to download it again the same problem will start again. I was able to repeat
    this on my Xbox 360 S console about 3 or 4 times trying to download The Witcher 2.

    Solution:

    1) Turn off your xbox 360 console



    2) Remove all active downloads from the queue. Do this via the website at
    Sign in to your Microsoft account

    3) Turn on your xbox 360. It should no longer be resetting itself

    4) Go into Settings > System Settings > Storage and select the device you were downloading to. Scroll down to find content on the HDD for the item you were downloading (e.g. in my case, The Witcher 2). This will be either in alphabetical order, or down the
    very bottom of the list marked as "incomplete" with a yellow ! for its icon.

    5) Delete all content associated with the problematic download

    You should now be safe to begin the download from the store again without your console getting stuck in a loop.
     
    Spud of Doom, Mar 21, 2014
    #2
  3. Toxic Raven
    Toxic Raven Guest
    Toxic Raven, Mar 21, 2014
    #3
  4. Xbox 360 S - Starting a download causes a restart loop

    Hi, MrMojo;

    Yes, it sounds like your HDD is the issue here. It's possible that reformatting the HDD will do nothing, but it's worth the time, in my opinion, to find out if you can save the money on a replacement. Likely, the error was just one of those random things
    that happens.
     
    HyruleBalverine, Mar 21, 2014
    #4
  5. HyruleBalverine Win User

    Xbox 360 S - Starting a download causes a restart loop

    Hi, MrMojo;

    Yes, it sounds like your HDD is the issue here. It's possible that reformatting the HDD will do nothing, but it's worth the time, in my opinion, to find out if you can save the money on a replacement. Likely, the error was just one of those random things
    that happens.
  6. ECereal Win User

    Console stuck in restart loop after initiating download

    I seem to have the same issue. Xbox 360 Slim console started a restart loop after I started download of FREE Crackdown game. I pulled the hard drive, cancelled the download and it stopped the restart loop. Reinserted HD and everything is fine. Attemped
    the D/L of Crackdown again the the restart loop happened again. This HD isn't that old either. Is there something else to try before replacing the HD?
  7. Toxic Raven Win User

    DLC download loop/XBOX not recognizing the DLC's

  8. PhloydBarnum Win User

    Borderland 2 compatibility pak

  9. TheRatMan Win User

    Xbox PC App: Age of Empires II Always Trying To Install But Never Doing So

    Just checked and the same thing happens on the Microsoft Store. If I got to the AoE II page on the store it immediately tries downloading the update. Cancelling it will cause it to cancel for a moment and then immediately start attempting to download again.
    It's stuck in some kind of download loop.
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Xbox 360 S - Starting a download causes a restart loop

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