Xbox 360 S Internet Issue

Xbox 360 S Internet Issue
What is the exact error message if any that you get when you try to use the internet?

The best steps for basic troubleshooting is clearing cache 3 times by:

1. Press the Guide button on your controller, go to Settings, and select
   System Settings.
2. Select Storage.
3. Highlight but don’t select a storage device, and then press Y
   on your controller for Device Options.
4. On the Device Options screen, select
   Clear System Cache.
5. When prompted to confirm storage device maintenance, select Yes.
   
   1. 
      
      Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.
      

or resetting the network setting to factory by:

1. Press the Guide button on your controller, select Settings, and select
   System Settings.
2. Select Network Settings.
3. Select Wired Network or the name of your wireless network when the network list is displayed.

1. Select Configure Network.
2. On the Additional Settings tab, select Restore to Factory Defaults. When prompted, select
   Yes, Restore to Factory Defaults.

:)