Xbox 360 refuses to let me login to my profile

I'm confused and have no idea what to do. I'm able to log in to my microsoft account on my pc and smartphone but my xbox 360 refuses to let me in to my account. I've changed my password twice tonight trying to get in. Any suggestions?

:)

 

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

 

The XBOX app simply refuses to let me in Im login into my Microsoft account.

The XBOX app simply refuses to let me in Im login into my Microsoft account. Nothing in the help helps.

 

To solve this issue you should remove your profile from the console, clear the console cache three times in a row and download the account again

a)Here’s how you can remove any Xbox profile from your Xbox 360 console:

Go to settings and select System.

Select Storage.

Note If you don’t connect any external storage devices to your console, select Hard Drive. If you do use external storage, select All Devices.

Select Profiles.

The Profiles option is highlighted on the All Devices screen.

Select the Xbox profile that you want to delete.

Select Delete Profile Only – This deletes the Xbox profile but leaves saved games and achievements.

b) To clear the system cache

Press the Guide button on your controller, go to Settings, and select System Settings.

Select Storage.

The Storage category is highlighted on the System Settings screen.

Highlight but don’t select a storage device, and then press Y on your controller for Device Options.

Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

'Hard Drive' is highlighted on the Storage Devices screen.

On the Device Options screen, select Clear System Cache.

The 'Clear System Cache' option is highlighted on the Device Options screen.

When prompted to confirm storage device maintenance, select Yes.

Note When you’ve successfully cleared the system cache, you’ll return to the Storage Devices screen. You can then press the Guide button on the controller and return to Xbox Home.

c) Here’s how to add your Xbox profile to any Xbox 360 console:

Press the Guide button on your controller.

Select Download Profile.

At the bottom of the Download Profile screen, select Download Profile.

The Xbox 360 ‘Download Profile’ screen showing the ‘Download Profile’ option highlighted.

Enter the email address of the Microsoft account that’s associated with your Xbox profile. If you don’t know it, see the Lost Account Solution.

Enter your Microsoft account password. If you’ve forgotten it, you’ll need to reset your password.

Note If you have a child account, your parent’s Microsoft account information is required to download your Xbox profile on the Xbox 360.

If you use external storage on your console, select the storage device on which you want to save your Xbox profile. If you don’t use external storage, your Xbox profile will begin downloading.

After you download your Xbox profile, you’ll be asked if you want the console to remember your password.

The Xbox 360 ‘Download Profile’ screen showing the ‘Remember Password’ option highlighted.

If you want to sign in without being prompted for a password each time, select the Remember Password option.

Keep in mind that when you choose this option, anyone who uses your console can sign in as you and use your account information. This includes any credit card information you might have saved.

Leave the Remember Password option unchecked if you want the console to require a password to sign in to your account. This is a good idea if others in your home can easily access your console, or if you downloaded your Xbox profile at a friend’s house.

Hope this helps!