Xbox 360 putting scratches on my disk???

Discus and support Xbox 360 putting scratches on my disk??? in XBoX Games and Apps to solve the problem; Hi, last week, I was playing GTA5 and it had froze. I thought it was nothing and restart the game, it happened again but at the loading screen. The... Discussion in 'XBoX Games and Apps' started by JahLove-7FD69D54-3968-40F1-9BC8-86EE7624CA52, Oct 2, 2014.

  1. Xbox 360 putting scratches on my disk???


    Hi,

    last week, I was playing GTA5 and it had froze. I thought it was nothing and restart the game, it happened again but at the loading screen. The game just stop working it wouldn't go into online mode or story mode. So then the next day I tried it again.....still
    didn't work. It had told me my disk was scratched!! I look at the disk and saw two thin Perfect circles scratches around the disk near the outer edge. I tried wiping hem away with a microfiber rag, and alcohol. They didn't go away....

    This is weird because none of my other disks had any scratches. I always put them back in there cases after I'm done with them. So it must be my Xbox damaging them?? How do I get these scratches off? I DO NOT, want to pay another $60 dollars again, it's
    way too expensive!

    :)
     
    JahLove-7FD69D54-3968-40F1-9BC8-86EE7624CA52, Oct 2, 2014
    #1
  2. PhDPeddler
    PhDPeddler Guest
    Perfect circle scratches on all of my discs

    Its just my opinion. If you have moved/ hit ( not saying you have) the 360 while a game/dvd/cd can cause the 360 to start putting scratches on any disc.

    I would send it in to have them take alook at it.
     
    PhDPeddler, Oct 2, 2014
    #2
  3. scratch on my xbox 360 console.

    I've got the 250 GB version of the xbox 360 E and one day when I got home, I've decided to play it because I was bored and out of the blue I noticed a scratch being on top of it. it's slightly deep and I can sort of feel it if I run my finger on it and I
    don't know where it came from. it looks like to me that it was done with something sharp or something like that or even worse a drop.

    my brother used to play it a lot and he said he didn't know what happened to it and honestly I don't think he'll ever tell me the truth.

    so Do you think someone may have dropped it according to you?

    I've always had it put horizontally and on a desk since I bought it.

    what causes a scratch like that?

    please give me your guesses.

    there's a photo of the scratch in the photo below so that you can see it.

    Photo by yotorrent
     
    UncleanerGnu693, Oct 2, 2014
    #3
  4. Xbox 360 putting scratches on my disk???

    The scratches your talking about are concentric scratches. They can only be caused by moving the console during game play. I'm sorry to say there is no way of fixing your game disc but if you contact Rockstar they may have some sort of disc replacement
    program.
     
    nevillefarrell, Oct 2, 2014
    #4
  5. Funny I have no need to move it, anyway thanks! Xbox 360 putting scratches on my disk??? ;)
     
    JahLove-7FD69D54-3968-40F1-9BC8-86EE7624CA52, Oct 2, 2014
    #5
  6. frank1330, as an ambassador you should be well aware that having your xbox serviced by anyone other than Microsoft is against the TOS and can lead to your console being banned. Also, it is against the forum rules to even discuss self repair. You are violating
    the rules Mr Ambassador.
     
    HomegrownSilky, Oct 2, 2014
    #6
  7. jamespj14
    jamespj14 Guest
    i just had this same problem my son was playing his marvel super heroes when i heard the xbox making a strange noise behind me, now unless he grow 2 feet the console has not been moved, i turned the power off and opened the disk drive and its scratched right
    around the disk
     
    jamespj14, Nov 16, 2014
    #7
  8. Xbox 360 putting scratches on my disk???

    Hey there, jamespj14! This thread is a little old, and the original poster has marked this as answered. If the answer provided doesn't help you out, please post up a new thread detailing what you're running into and troubleshooting you've completed. This
    way we can get you the individual support that works best on the forums. Xbox 360 putting scratches on my disk??? :)
     
    Misses Quinzel, Nov 1, 2018
    #8
  9. Misses Quinzel Win User

    Xbox 360 putting scratches on my disk???

    Hey there, jamespj14! This thread is a little old, and the original poster has marked this as answered. If the answer provided doesn't help you out, please post up a new thread detailing what you're running into and troubleshooting you've completed. This
    way we can get you the individual support that works best on the forums. :)
  10. JahLove-7FD69D54-396 Win User

    Xbox 360 putting scratches on my disk???

    Funny I have no need to move it, anyway thanks! ;)
  11. jamespj14 Win User

    Xbox 360 putting scratches on my disk???

    i just had this same problem my son was playing his marvel super heroes when i heard the xbox making a strange noise behind me, now unless he grow 2 feet the console has not been moved, i turned the power off and opened the disk drive and its scratched right
    around the disk
  12. HomegrownSilky Win User

    Xbox 360 putting scratches on my disk???

    frank1330, as an ambassador you should be well aware that having your xbox serviced by anyone other than Microsoft is against the TOS and can lead to your console being banned. Also, it is against the forum rules to even discuss self repair. You are violating
    the rules Mr Ambassador.
  13. nevillefarrell Win User

    Xbox 360 putting scratches on my disk???

    The scratches your talking about are concentric scratches. They can only be caused by moving the console during game play. I'm sorry to say there is no way of fixing your game disc but if you contact Rockstar they may have some sort of disc replacement
    program.
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Xbox 360 putting scratches on my disk???

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