Xbox 360 Purchase issues

DiamondSword334 · Dec 9, 2020

On my Xbox One, I redeemed a $5 gift card from Microsoft Rewards. I am trying to buy an add-on for one of my 360 games on the 360 but the balance is not available as a payment option, is there any way to use it on the 360?

:)

DiamondSword334

The microsoft balance is not there as a payment option

DiamondSword334

Im just a player online, try asking this question in the community, im sure they can help you out.

ngocphi

Ya buy it on your xbox 360

XBF Crystal P

Hey there Alexander,

Thanks for reaching out! I'm sorry to hear about the purchasing issue on the Xbox 360 Marketplace. To resolve this issue, you may have to purchase or download the content on the Xbox 360 console. Please take a look at this troubleshooting resource for

Xbox 360 Marketplace purchasing.

Hope this helps. Let us know.

PanditPurple

Try this link Here

Let us know if it solved the issue.

NVM read it:

This error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase.

Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

To resolve this issue, purchase or download the content on your Xbox 360 console.

Xbox 360 Purchase issues