XBOX 360 Profile won't download

Update, I tried using my Elite Xbox 360 and it won't download my profile either.

I’ll make my own post about this. Hopefully you can help there

I am on my Xbox 360 doing this. I have tried the methods listed here and more. Even trying to turn auto renew off and on. I’ve tried conventional and unconventional methods yet nothing works. My error is : 80151103 (photo below). Downloading and signing in other accounts work just fine. Cache cleared, 2 factor is off , etc…. I would love a solution for this. my old 360 dlc is stuck on this account! Edit: I would like to add that this account is on another Xbox 360 and works just fine, I just can’t download it on another

Hi Kazia,

Are you able to download and sign in to other profiles on your console, or does the same error occur? Do you happen to have two-step verification (also known as 2FA or Two factor authentication) enabled on your account? This security feature never worked too well on Xbox 360 consoles, so you may want to turn this off and see if that helps.

I also suggest to create another account (it can be temporary, just for test purposes) to see if you encounter the same error. This would pinpoint and identify weather it’s an account or console issue, but it could also be a network problem.

To clarify, Is there a specific error code when trying to sign in? Usually, the 801590A error occurs on Xbox 360 and is quite common - Is this the code that appears? If you’re able to, post back a photo of the exact error message.

Keep in mind that the Xbox 360 can only handle passwords to a certain length. If your password is 16 characters or more, the console won’t accept it and you won’t be able to sign in or download your profile. Your password needs to be less than 16 characters because of this limit/restriction.

Thanks

You'll need to download your account to the console -
support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console That will have your achievements, but it won't have your game saves.