Xbox 360 power off randomly

firedemen40 · Dec 7, 2014

So lately, my XBOX 360 Slim 250GB has been powering off randomly while in using it. So first I was trying to install a system update, but then it kept powering off. I eventually got the update installed, but the console still continues to power of randomly.
It makes the chim sound, and then the screen goes blank. The fans continue to run for about 15 seconds. I also can't get the console to boot back up for about another 10 seconds. The family timer is not set, and my power brick is fine. The power button is
clean, I wiped it down earlier.

:)

SumSeriusCheese · Dec 7, 2014

My XboX power button noise.

My xbox 360 likes to make the power button noise randomly if its on or off it will randomly make the power button noise why is this?

killer96677 · Dec 7, 2014

Xbox keeps shutting off.

I have an Xbox 360 Slim and it keeps randomly shutting off. Whenever it shuts off it dosn't have the red rings however the light on the power supply turns red. Any tips.

NZ Prestige · Dec 8, 2014

firedemen40,

Is your console in an open area that is well ventilated (gets plenty of airflow)? It always pays to make sure that your console has plenty of airflow around it and that there are no other heat-emitting devices (including set top boxes etc..) nearby, that
may artificially increase heat in the area. It sounds like your console could be overheating.

If the console and power brick are both cool to the touch, then it may be another issue you are experiencing (likely related to the Power Brick it's self). You can find out a few more troubleshooting steps for this issue here;

support.xbox.com/.../console-turns-off-unexpectedly

It may also be worth noting the solution found on this thread, by another person with a similar problem;

forums.xbox.com/.../347205.aspx

Try these troubleshooting steps and please come back and update us if the problem still persists.

retrogamer6000z · Oct 31, 2018

Check the troubleshooting guidesupport.xbox.com/.../console-turns-off-unexpectedly. Based on what you said,It sounds like you might need a new
power supply. Also, is the rest of the system running fine?

retrogamer6000z

Check the troubleshooting guidesupport.xbox.com/.../console-turns-off-unexpectedly. Based on what you said,It sounds like you might need a new
power supply. Also, is the rest of the system running fine?

NZ Prestige

firedemen40,

Is your console in an open area that is well ventilated (gets plenty of airflow)? It always pays to make sure that your console has plenty of airflow around it and that there are no other heat-emitting devices (including set top boxes etc..) nearby, that
may artificially increase heat in the area. It sounds like your console could be overheating.

If the console and power brick are both cool to the touch, then it may be another issue you are experiencing (likely related to the Power Brick it's self). You can find out a few more troubleshooting steps for this issue here;

support.xbox.com/.../console-turns-off-unexpectedly

It may also be worth noting the solution found on this thread, by another person with a similar problem;

forums.xbox.com/.../347205.aspx

Try these troubleshooting steps and please come back and update us if the problem still persists.

GregoryJordan1

I am looking for support on the Xbox 360 console that randomly **** off!

Daft Badger

The Xbox One support forums can be found here
forums.xbox.com/.../default.aspx

Little Pip J

I am having this problem, after two weeks of my console working perfectly it's suddenly started to power off randomly. Here is what happens:

I will turn the Xbox on as usual

Have use for varying times no more than 30 minutes

Console will shut down as if I have asked it to but not

I can boot the console up again no problem, there are no error messages, no strange noises, nothing. This is what I have tried:

Hold the power button for 10 seconds until console powers off, unplug the console for about a minute or two, plugged it back in. The Xbox will continue to power off randomly

I have the console plugged into an extension. I was sharing the power between my TV, Xbox 360, Blu ray player and speaker system, I thought maybe it was a power problem, I unplugged the Xbox 360 and blu ray player, still, the Xbox One will power of randomly

The console is not overheating due to feeling the machine and there being no error message.

This is very frustrating as I love this console and have had perfect use out of it for two weeks now. If there is anything you can suggest that I've not tried, I would be very grateful, I just need to know if I have to send it away or not, thank you.

Xbox 360 power off randomly