XBOX 360 only works if the TV is off.

Discus and support XBOX 360 only works if the TV is off. in XBoX on Consoles to solve the problem; XBOX 360 only works if the TV is off. When I turn on my XBOX 360 with the TV on, it shuts off and the light turns red. If I remove the HDMI cable, it... Discussion in 'XBoX on Consoles' started by KineticTree618, Aug 12, 2014.

  1. XBOX 360 only works if the TV is off.


    XBOX 360 only works if the TV is off.

    When I turn on my XBOX 360 with the TV on, it shuts off and the light turns red.

    If I remove the HDMI cable, it works normal light turns green, runs cooler, connect the HDMI cable to the TV on, it turns off.

    Can you help me?

    Already swapped HDMI cable, TV has changed, and still does not work

    :)
     
    KineticTree618, Aug 12, 2014
    #1
  2. katie22964
    katie22964 Guest
    no color

    set up new xbox 360 kinect and have no color on the TV, but color works on TV when game system is off.
     
    katie22964, Aug 12, 2014
    #2
  3. peludo2291
    peludo2291 Guest
    my tv universal controller and my xbox 360 wired controller

    Greetings everyone, i have recently want to configurate my dvd player but suddenly i turn on the xbox with my universal controller of my tv , so when i power off the xbox manually and then turn it on again the xbox 360 wired controller dosent work,
    and the only controller that works is the tv control, Help me
     
    peludo2291, Aug 12, 2014
    #3
  4. WPAK
    WPAK Guest

    XBOX 360 only works if the TV is off.

    Hi there,

    since you already changed HDMI cable and TV's etc, I do tend to think this is a hardware issue for the console, since as soon as something is connected it shows the red light.

    You could try contacting Xbox Support, to see if they have any additional things to try, just be aware that if the console is outside of warranty, a repair request via Xbox Support is more expensive then requesting a repair yourself online via
    http://myservice.xbox.com
     
  5. onyxishere
    onyxishere Guest
    If you have the component cables for the console you could also try using those. If they work for the console then the issue would like with the port for the HDMI cable.
     
    onyxishere, Aug 12, 2014
    #5
  6. It took me on a technicality, it said it is necessary to replace the processor XBOX 360 U$ 200,00
     
    KineticTree618, Aug 13, 2014
    #6
  7. onyxishere
    onyxishere Guest
    Who did you talk to? Repair services cost a little over $100.

    If you are talking to a source outside of Xbox for repairs then know that this is considered modding and could result in the console being banned from the service.
     
    onyxishere, Aug 13, 2014
    #7
  8. XBOX 360 only works if the TV is off.

    Out of service, my XBO 360 is no longer under warranty
     
    KineticTree618, Aug 13, 2014
    #8
  9. onyxishere
    onyxishere Guest
    The amount I gave was for out of warranty service by Xbox.
     
    onyxishere, Aug 13, 2014
    #9
  10. WPAK
    WPAK Guest
    These are the US costs for any out of warrant repair:

    The cost of an out-of-warranty repair varies:

    •$79 plus tax, if you submit a repair request online

    •$99 plus tax, if you contact Xbox Support and have a support agent create the repair order for you

    This information is from this support page:
    support.xbox.com/.../warranty-faq
     
  11. WPAK Win User

    XBOX 360 only works if the TV is off.

    These are the US costs for any out of warrant repair:

    The cost of an out-of-warranty repair varies:

    •$79 plus tax, if you submit a repair request online

    •$99 plus tax, if you contact Xbox Support and have a support agent create the repair order for you

    This information is from this support page:
    support.xbox.com/.../warranty-faq
  12. onyxishere Win User

    XBOX 360 only works if the TV is off.

    The amount I gave was for out of warranty service by Xbox.
  13. KineticTree618 Win User

    XBOX 360 only works if the TV is off.

    Out of service, my XBO 360 is no longer under warranty
  14. KineticTree618 Win User

    XBOX 360 only works if the TV is off.

    It took me on a technicality, it said it is necessary to replace the processor XBOX 360 U$ 200,00
  15. WPAK Win User

    XBOX 360 only works if the TV is off.

    Hi there,

    since you already changed HDMI cable and TV's etc, I do tend to think this is a hardware issue for the console, since as soon as something is connected it shows the red light.

    You could try contacting Xbox Support, to see if they have any additional things to try, just be aware that if the console is outside of warranty, a repair request via Xbox Support is more expensive then requesting a repair yourself online via
    http://myservice.xbox.com
Thema:

XBOX 360 only works if the TV is off.

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