Xbox 360 not reading video media

display name566563 · Jul 29, 2022

So, i download a lot of videos to watch on my tv. However, with a laptop through hdmi it streches the video. I think of using my xbox, however when i plug it in, it recognizes it but it only shows videos that are in folders in folders. EG : video is a:\folder\folder2\video.mp4 then it shows. However if its in just 1 folder, it doesnt show. EG : video is in a:\folder\video.mp4. I have partitioned my external hard drive so its partly fat32. The xbox shows and recognizes the fat32 partition, and i do have optional media update installed. My drive should be compatible with xbox 360, as it is fat32 and it shows up. images to show what happens

:)

BOMERAN9

(support.xbox.com/.../media) Try reading this page

display name566563

The folder trick didnt work, and i think that the file format/codec is wrong. I'd rather not format the whole drive as it has important data over 4gb in size and i dont have enough storage on my pc nor do i have enough storage on a different drive to copy the contents.

JosefLBohorquez

I was double checking this using my brother's Xbox 360.

And actually I was able to see videos pasted in the root of the drive (without copying each one to a folder)

I think that this can be something related to the partition thing

May I know if you tried power cycling your console, clearing console cache or even factory resetting it to isolate a bit more the issue?

About the format/codec, Xbox 360 is capable to play mp4 files

display name566563

So, i converted it to mp4 and it showed. Any suggestions for converting programs except vlc? because in vlc you cant choose a directory to put converted files if your converting multiple files.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Display

May I know if you tried using a USB drive completely formatted as FAT32? Without the splitter partition

If you tried creating a folder called "video" or "videos" and put all your mp4 files

Are you able to see them correctly?

Waiting for your reply, greetings from another Microsoft user

Xbox 360 not reading video media