Xbox 360 not reading disks

Discus and support Xbox 360 not reading disks in XBoX on Consoles to solve the problem; Hi I have an xbox 360 E. It doesn't read any disks anymore. A pop-up appears saying that the disk is unreadable. What should I do?... Discussion in 'XBoX on Consoles' started by CopyNinja777, Apr 26, 2021.

  1. CopyNinja777
    CopyNinja777 Guest

    Xbox 360 not reading disks


    Hi I have an xbox 360 E. It doesn't read any disks anymore. A pop-up appears saying that the disk is unreadable.

    What should I do?

    :)
     
    CopyNinja777, Apr 26, 2021
    #1
  2. Toad 004 Win User

    backwards compatibility

    Wait, in your tags, it says "Unreadable disk". If the 360 gives an unreadable disk error, it means just that, it can't read the disk.

    If you play an xbox game that is NOT backwards compatible, it will FLAT OUT SAY "THIS ORIGINAL XBOX GAME IS NOT COMPATIBLE". Not "this disk cannot be read".

    Try cleaning the disk. Are there any scratches on it?
  3. XBF Zineb F Win User

    Xbox 360 not reading disks

    Hello there @CopyNinja777, I hope everything is going well!



    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about your issue; However, we have multiple detailed troubleshooting steps for this matter on the official Xbox website to help you take care of it. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the 360 network troubleshooting steps that can help sort this out for you.



    The first link: Troubleshoot your Xbox 360 network connection | Xbox Support

    The second link: Troubleshoot your Xbox 360 network connection speed | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. Highwind Remix Win User

    troubleshooting disk reader

    "360 is not reading the disk" sorry
  5. OfficialCash77 Win User

    battlefield 4 installing troubles

    Oh and btw, my xbox 360 has 250GBs but refuses to read the first disk. I'm thinking about just going and getting a new disk, need answers soon.
  6. Germangamr91 Win User

    trouble installing

    It was on my Xbox 360, I have not tried it on my Xbox one yet. no errors just that the disk cant be read. all my other 360 games install fine
Thema:

Xbox 360 not reading disks

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