XBOX 360 Not connecting to network

SkilledSafe9145 · May 21, 2014

Hi.

I've had difficulty with my 360. It won't connect at all to the network. I've followed all the suggestions and they haven't worked.I have 2 macs on the same network and tha are fine. Can anyone help?

Thanks

:)

xboxfelix · May 21, 2014

What is Xbox LIVE?

Xbox LIVE provides you with the most amazing entertainment experience through the Xbox 360 console. You can download and play games, get instant access to a large collection of games and music, and connect with your friends.

Wireless connection

You can connect your Xbox 360 console to Xbox LIVE without the need for any network cables. There is a wireless network in place that your Xbox 360 console can use.

Requirements
• An Xbox 360 Wireless Networking Adapter (only available with the original Xbox 360 console).
• A wireless access point, gateway or router that is compatible with Xbox LIVE.
• High Speed Internet connection, preferably DSL or cable.

Note: It is not advisable to use Satellite, 3G or 4G mobile connections due to the possibility of slow performance or lag.

MorrisClassroom · May 21, 2014

Xbox 360 Network not connecting

Recently we had a water spillage incident with our Xbox 360. We ran a fan on it for a couple days and it aired out well enough that it turned back on and worked ok. But....it is not connecting to the internet. The weird thing is that the Xbox sees both
the wireless network in my house and the wired network (if I plug in an Ethernet cable) yet it won't connect to them. And the network is fine; many devices connect to it successfully.

Is this something fixable or should I get another console?

Thanks!

Ai Madobe · May 21, 2014

Hi SkilledSafe,

Do you get any error codes?

If so what are they?

SkilledSafe9145 · Oct 31, 2018

Hi

Its working again but this has happened before. It works one day then it doesn't another.. If it fails again I'll send the error codes.

Thanks for replying

InsanKilla clan

If your Xbox 360 console is having network connection issues of any kind, answer a few questions on the Xbox
360 Connection and Network Solution and we’ll point you to the best troubleshooting steps for the specific type of connection issue you’re experiencing.
Learn more

RainingRoses

Hi,

To troubleshoot this issue, refer to:

Troubleshoot your Xbox 360 network connection | Xbox Support

Also read through the recommendations in this guide:

Troubleshoot an Xbox 360 wireless network connection

or for a wired network:

Troubleshoot an Xbox 360 wired network connection

What point do you reach when the connection fails? Please perform another network test for both and select ‘Test Xbox Live Connection’ (not Network Statistics or any other test), then when it fails, go through any suggestions. These would indicate the possible reason(s) for this error with various ways to resolve it.

If you don’t see any suggestions, post back and we can go through all the possibilities for this network error here.

Hope this helps.

XBF Aicha T

Hello There! I highly recommend following the following steps mentioned on the link bellow to troubleshoot your network :

Troubleshoot your Xbox 360 network connection | Xbox Support

Troubleshoot Xbox 360 NAT errors | Xbox Support

Ryan [Limitless]

Hi Jaden, I’m Ryan.

What Xbox 360 model do you have? All the ones prior to the Xbox 360 S required the network adapter (as the consoles didn’t have built-in WiFi) for an internet connection to Xbox Live.

Refer to his support article for the steps:
https://support.xbox.com/help/xbox-360/accessories/how-to-connect-xbox-360-wireless-network-adapter

Troubleshoot your Xbox 360 network connection:
https://support.xbox.com/help/hardware-network/connect-network/xbox-360-network-connection

Here to help.

XBF Houmaidi O

I would recommend checking Troubleshoot your Xbox 360 network connection | Xbox Support article if you are having issues with Xbox live on you Xbox 360.

XBOX 360 Not connecting to network