Xbox 360 network not found

Hello Bryan!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Friend, I'm sorry to give this news, but the xbox 360 does not have 5g technology. Only 2.4g network will be recognized by it.

I hope you understand. I will be available for any other questions, friend.

Thanks

This is on an Xbox 360. The router is broadcasting as I can see it with my phone, 2 laptops and an Ipad. Unfortunately, nothing has changed lately that I can think of that would have affected it. I received a 12 prepaid gold card and wanted to add it and
that's how I found there was a problem. Unfortunately, my modem and router are on the second floor and the Xbox is on the first, so I can't really use an Ethernet cable on it. I'm wondering if it could be the wireless antenna. Has that ever been an issue?
I have the original adapter from when they first came out. Its a "G" adapter. Do they ever go bad? I have a new, "N" adapter coming just to get one that is faster. I don't know if that may take care of the problem. I am using a Netgear R6100 router. It broadcasts
on both 2.4MHz and 5.0GHz. I can see both.

Wireless adapters can go bad, though it usually would happen over a long time. If you're right and it is the antenna, at least it is a fairly cheap hardware fix. You said this issue just recently started happening? I'm wondering if it may be worth a shot
to try a few things on the console itself. If you go to System Settings > Storage and then clear the system cache, does that change anything? Also, would you be willing to reformat the console itself?

Hi there iamtech1,

Is this from an Xbox One or an Xbox 360 console? Do you have any manually configured settings on your model, particularly ones that would affect the ability of your router to broadcast it's SSID? I have heard of some issues with Arris model modems, though
I am not certain if your particular model of modem is known to cause issues. Are you able to connect your Xbox to your modem directly via Ethernet cable? If so, test that out and see if it works on a wired connection.

I received my new "N" receiver today, attached it and plugged it in, and all is working as it should. The system recognized the networks available and signed on without a hitch. Looks like the problem was indeed the old antenna. All is well. Thanks for
all the ideas and suggestions. I appreciate the help!