Xbox 360 Network Adaptor is red... but i still can access the wi-fi, just not the internet...

Hi, this is Manuela. I'm an Independent Advisor ready to assist you with this!

I'm sorry to hear that you're not able to use your adapter properly
May I know if the red light in your adapter is solid? Or it's flashing instead?

Yeah wi-fi is the most unreliable way to connect your xbox to the internet.

If videos on the dashboard start stuttering you should change the wi-fi channel.

The videos I think you are referring to are more prone to wifi jitter than the videos for rent.

When I used to use wi-fi it used to happen to me a lot. I regularly had to change the wi-fi channel.

If you are using wi-fi and using wired isn't an option due to the distance between router and xbox then consider getting powerline adaptors. They let you send the internet through your powerlines meaning you get a wired connection for your xbox.

Since getting powerline adaptors I've never had problems with stuttering video.

Hi there - if the connection test is failing between the network and the internet, that means the wi-fi access point you are using does not have access to the internet. Is the network yours, or administered by the apartment complex?

If you look through your console settings you will find the Wi-Fi options under network if the console is capable of connecting to Wi-Fi.

From dashboard - settings - system - network settings - Wi-Fi

If you do not have these options then the console may be one of the original models with Wi-Fi capability and would require a dongle adaptor.

What is the manufacture date of the console? it will say on the data sticker on the back of the machine

Hope this helps

Yes, my computer definitely works fine with access to internet, even my android phone can access it.

Am having problem with both Wi-Fi and Ethernet cable access from my Xbox only. It connects to the network and connects to PC too. But internet access does not happen.