XBOX 360 Microphone Audio Dropouts

Caped Madman · Jul 31, 2014

Problem - the audio from my mic and other friends mics drops out during game play.

System - XBOX360

Game - any game, in party chat and game chat.

Headset - I've tried two wired Microsoft headsets (to a wireless controller) and one after-market wired headset. I have also tried a wired controller and wired headset.

The microphone audio will be good for a few minutes and then it will drop out. It often drops out mid sentence. Sometimes I can hear them and they can't hear me. Sometimes I can't hear them and they can hear me. Sometimes we can't hear each other. Usually
there is no easy (or repeatable) way to get the audio back. We've tried rebooting, unplugging the headset and plugging it in again, turning the controller on and off, clicking the mute button on and off, leaving and rejoining the party, and every other thing
we can think of... on their machines and mine. The problem happens regularly and at least 5 times a gaming session. The problem is not limited to one player but... I don't know if the problem happens when I am not playing.

I have set up my modem/router to open all of the ports that Microsoft suggests. I have tried a fixed IP address and a dynamic one. I am using a wired connection to the internet, not a wireless one but I have tried both. I am the only one of the players I
play with that has done this. All of the rest are too afraid to play with the settings on their equipment. None of the cables are damaged and all of the connections are good (on my end for sure).

There have been times when I have tried to send a voice message to someone and they receive a message of the correct length but with no audio.

Some of the problems I'm having point to hardware issues (and that's why I bought the other headsets) and some point to network or software related issues. At first I thought it might have been related to the microphone not being sensitive enough but it
doesn't matter how close to my mouth or how loud I talk.

This is actually the third XBOX360 I've had (the other two had red ring issues) and all three have had the same audio drop out problem. I've also had three different routers and the one I'm using now is a cable modem/router supplied by my cable company.

I don't have any other issues, video problems or network problems.

I also have an XBOX One but I am the only one of my gaming friends that has one so I don't know if it's a 360 only problem or not. The XBOX One does have occasional echo problems but to solve that I have to reboot the console and it only seems to happen
with Forza 5 on-line game play. I haven't researched that problem yet.

I haven't been able to find anyone else asking questions about this (XBOX360 microphone dropout issue) so I don't think it's a common problem.

Does anyone have any ideas or solutions?

Thanks

:)

HisSvt2 · Jul 31, 2014

Total system crash on Xbox One S while running a UHD 4K BluRay & no ATMOS or DTS X.

deadpool played for me in 4k but froze at spots with audio dropout and frozen picture

RoDi 117 · Jul 31, 2014

XBox One: Screen turns black / loses sound for 1-2 seconds while Game / Video continues playing in background

Not had this problem with the Xbox One yet however i did have this problem with my 360, have you tried changing your HDMI cable as with my 360 it turned out that my HDMI cable had become faulty and was causing the same audio and visual dropouts like you
described

HisSvt2

deadpool played for me in 4k but froze at spots with audio dropout and frozen picture

RoDi 117

Not had this problem with the Xbox One yet however i did have this problem with my 360, have you tried changing your HDMI cable as with my 360 it turned out that my HDMI cable had become faulty and was causing the same audio and visual dropouts like you
described

Xbox360fanguy99

Yes i think the ingame audio on my xbox 360

But many people says if i plug the headphone in the controller i not hear ingame audio only have microphone in the controller

Jhonkito

Hi, GWLADYS my name is Jhon, and will be a pleasure help you

There are several options for Xbox party chat without wearing a traditional headset:

Speakers and Microphone:

Connect a USB microphone and external speakers or soundbar to your Xbox. This provides a hands-free option with decent audio quality, but microphone placement is crucial to avoid picking up background noise.

Bluetooth Headset with Audio Out:

Some Bluetooth headsets offer dual audio out, allowing you to connect them to your Xbox via Bluetooth for voice chat and your TV via an audio cable for game audio. This can be a comfortable option, but check headset compatibility.

Microsoft Wireless Adapter for Stereo Headphones:

This adapter connects your TV's optical audio output to your Xbox controller, enabling wireless game audio reception on most stereo headphones. While not strictly party chat, you can use the controller microphone or a separate USB microphone connected to the Xbox for voice chat.

Discord App on Mobile:

Download the Discord app on your phone, join your friends' server, and connect to the voice chat. Use your phone's speaker or headphones for audio and the built-in microphone or separate headphones for chatting. This option involves additional device usage but offers flexibility and access to wider Discord communities.

Xbox Remote Play:

If you have a PC or laptop with a good microphone and speakers, use the Xbox Remote Play app to stream your Xbox to your PC. You can then use the PC's audio and microphone for party chat and game audio. This requires a strong internet connection for good streaming quality.

Considerations:

Microphone quality: Regardless of the option you choose, prioritize a decent microphone to ensure clear voice chat with your friends.

Background noise: Be mindful of background noise in your environment and position your microphone accordingly for better voice clarity.

Latency: Bluetooth connections can sometimes introduce audio latency, so consider wired options if lag is a concern.

Ultimately, the best option for you depends on your budget, preference for comfort, and the audio setup you already have. Try out different options and see what works best for your gaming experience!

I hope this information helps!

Lucas Lauer

Hello, Smith117. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Xbox Community expert user. I'll be happy to assist you today.

I saw this happening with some people. How are your audio settings inside Xbox? Is HDMI Audio on or Optical Audio on?

You'll need to try different audio configurations to see if one makes this audio issue go away. If it's a no audio at all issue it's easier to find what the problem is, but for intermittent audio issues (specially just for a couple of seconds each hour) it'll be very hard to find what the issue is.

But please, if you can, try playing with different audio settings and output and see if the problem goes away.

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