xbox 360 live gold ea server access cannot connect

I have gold account, but when I try to play online, it cannot connect to The EA servers.

If you are playing an Xbox 360 game on your One then you are accessing the 360 version of Live. It would be that version that acts as the gatekeeper to EA's servers.

EA access discounts are offered by the publisher and are not connected with Xbox live gold discounts. As I see it the main attraction of EA access are the Vault games so its your choice really if you want to use it.

Hi there saitan79.

Entering a trial code will not make your account a Xbox Live Gold account but rather it will allow you access to some Gold features throughout the duration of your trial. We understand the frustration but with a trial code, you may
not be able to access online multiplayer in some games. We're afraid we cannot speculate on which titles.

For example, EA titles typically require a Gold subscription to access their online multiplayer servers.

Additionally, when entering codes, you'll want to ensure your Xbox account region matches the country/region in which you live in and sign into your Xbox from.

My Microsoft account has:

Xbox Live Gold

EA Access on XBox

Both paid subscriptions.

My son has his Microsoft account:

Family share my Xbox live Gold

he has access to the EA Games I have downloaded but cannot get multiplayer access with his free EA Games account. Such as Mirrors Edge 2, he can play but cannot get extra options "shared".

I'm asking if that is a possibility to login into EA Games under my sons Xbox/Microsoft login to give him access without causing any conflict in licensing.

Just seems confusing in that nothing is clearly stated in the official offerings around this capability. So I'm trying to get clarity. Again thanks for the help and deciphering all of this.

Cheers,

David