Xbox 360 Live Child's Account Not Working

I bought an XBox One and have Live on it. There is no problem with my son using the Live features there.

Howevr on the 360, it says the parent's account is invalid and needs changing. If I click on change, then the machine freezes up.

I've gone through our accounts online and the country and timezone etc are the same. He's in my family as a child.

I'm baffled, and annoyed.

:)

 

Problem converting Xbox 360 local profile to Xbox Live as a child's account

I have been reading through the forums and Google searches trying to figure out how to get my child's local Xbox 360 profile converted to an Xbox Live gamertag. From what I have been able to figure out, in order to create an Xbox Live account, you must
have a Microsoft account. I have a Microsoft account and created one for my child and authorized it via my parental Microsoft account, and paid the mandatory $.50 credit card charge for the child account authorization. The newly created child Microsoft account
is not set up for Xbox Live and does not have a gamertag associated to it. From there, we have logged into the local child's profile on the Xbox 360 and selected the "Join the fun" link in an attempt to convert the local Xbox 360 profile into an Xbox Live
gamertag. I step through the process, enter in my child's e-mail account for their Microsoft account, then the password and then get the following error:

Needs Parent Permission

To create an account for a child, go to Xbox.com. Select Sign in, then Create a new Microsoft account. You'll need your parent to give you permission.

Exit Signup

Why am I not able to complete this process? Did I have to create the child's Microsoft account from xbox.com instead of signup.live.com? Is it not possible to create a child's Xbox Live account from a local Xbox 360 profile?

Everything that I've read so far has indicated that ultimately it is not possible. Please confirm.

I have double and triple checked the basic info settings on both the parental account and the child account and they match up as one of the forum entries state to check for issues creating an Xbox Live account from a local profile.

Any explanation and assistance is appreciated.

 

Minecraft 360 Child Account Online Game Not Available

This is a bit of a doozy...and I am entirely flabbergasted. As the title states, my child's XBox Gamertag cannot play Minecraft online on the 360, but my account can play online just fine. Just a quick rundown...

I also have Minecraft for XBox One, and my child's account can play online just fine on that.

I have XBox Live Gold, and my child's account is linked to mine.

My XBox 360 is set to 1080p.

My child's privacy settings are set to allow for online play.

All content restrictions are off.

Please, for the love of god, does anyone have any suggestions?