Xbox 360 Keeps Restarting When HDD Connected.

ZakASenior · Jan 16, 2014

I know it is a common issue, but I can't seem to find a suitable fix for my issue. Xbox 360 Falcon My Xbox used to restart if left idol for too long, sometimes, but rarely would restart whilst playing both offline and online. Seemed to stop happening recently,
and for the first time in years my Xbox was able to stay on for a full game download. I played online today, everything was fine. Got back from class and now my Xbox keeps restarting. It will sometimes last on the dashboard, but as soon as a start a game (I
have tried 3 different games) it restarts. 1) No red or amber rings 2) When I disconnect my 250GB HDD, it does not restart, and a game will load completely fine. This leads me to believe it may not be a power supply issue, but rather a HDD issue. I have been
downloading a fair amount of games recently over the holiday deals, but I still have 127GB free. Is my HDD the issue? Could it be something I downloaded?

:)

juan van · Jan 16, 2014

Xbox 360 keeps restarting

When the console shuts down does it play the power button sound?

You may need to send the console in for repair.

https://myservice.xbox.com/

DoogieBrow · Jan 16, 2014

Xbox 360 keeps restarting

My Xbox keeps resetting itself. It happens far more often when I am connected to Live, however. When I am connected to live it restarts within a few seconds of turning it on. If I am not connected to live I can play a game for a few minutes before it resets.
The light on the power brick is green and the light on the upper left quadrant on the xbox is also green. My xbox is a newer slim version. I have tried plugging it into a different outlet but that did not fix my problem. Is there anything else I should try?

MattKV1 · Jan 16, 2014

Hello,

First things first. Can you tell myself and my fellow Community Ambassadors if your console's hard drive is an authentic Microsoft hard drive?

Stevoarome007 · Jan 17, 2014

This might help
forums.xbox.com/.../388426.aspx

ZakASenior · Jan 17, 2014

I was downloading Mafia II and Bioshock 1 & 2. For good measure I deleted all three.

After I did this my Xbox is yet to restart itself, I will keep everyone updated however.

Thanks!

ZakASenior · Oct 31, 2018

Unfortunately this seemed only to temporarily solve the issue. The Xbox has started to restart again. Weirdly enough, every time I attempt to level up in GTAV, it restarts. It must be an issue with saving on the HDD if that is occurring. I am thinking of
cutting my losses and purchasing a new HDD. Anyone else recommend I do the same or have any other ways to solve it?

ZakASenior

Unfortunately this seemed only to temporarily solve the issue. The Xbox has started to restart again. Weirdly enough, every time I attempt to level up in GTAV, it restarts. It must be an issue with saving on the HDD if that is occurring. I am thinking of
cutting my losses and purchasing a new HDD. Anyone else recommend I do the same or have any other ways to solve it?

ZakASenior

I was downloading Mafia II and Bioshock 1 & 2. For good measure I deleted all three.

After I did this my Xbox is yet to restart itself, I will keep everyone updated however.

Thanks!

Stevoarome007

This might help
forums.xbox.com/.../388426.aspx

MattKV1

Hello,

First things first. Can you tell myself and my fellow Community Ambassadors if your console's hard drive is an authentic Microsoft hard drive?

WPAK

Just to be sure only insert/remove a hard drive when the console is powered off.

If the console is only crashing or not working correctly when the hard drive is connected, this could mean a hardware failure for the HDD itself.

A thing to do is to see what happens when you connect your HDD to a different 360 console (same type as yours), if that console will also restart and crash then it most likely is the cause of the HDD and you will likely need to get a replacement HDD

Let us know the results

Xbox 360 Keeps Restarting When HDD Connected.