XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

Discus and support XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE in XBoX on Consoles to solve the problem; Wondering if anyone has seen this before.... I switched out my Comcast cable modem this past week and ever since, all of my XBOX 360 systems fail the... Discussion in 'XBoX on Consoles' started by L1ONSFAN27, Jan 5, 2015.

  1. L1ONSFAN27
    L1ONSFAN27 Guest

    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE


    Wondering if anyone has seen this before.... I switched out my Comcast cable modem this past week and ever since, all of my XBOX 360 systems fail the XBOX Live test at Internet Connection. The really strange thing is they all can still log in to XBOX LIVE
    and play online (outside of the test).

    The modem is an **** TM822G and appears to have no configuration portal. I just feel like the tests should work if LIVE login and play work. I don't like the idea of not knowing what is going on with my home network that is preventing the test from working.

    :)
     
    L1ONSFAN27, Jan 5, 2015
    #1
  2. TheBigBuffet
    TheBigBuffet Guest
    Internet Connection Sharing, or bridging did not work for my connection

    I tried every way to connect to xbox live from my hotel, bridging the connection nor internet sharing worked...got to different error messages. went to all kind of forums..please help.

    When i use internet connection sharing, the live connection fails and when i run the test it passes the network and internet test, but fails at xbox live and says live connection error. All my live status are up

    When I bridge the connection the test fails at the internet step and says, "your dns server cant resolve xbox live server names
     
    TheBigBuffet, Jan 5, 2015
    #2
  3. XBox Live Connection

    Like several other people I am also not getting connected to Internet and Xbox Live via two separate xBox machines. Internal network connections are fine but connection tests keep failing at Internet connection phase of connection test. When I reboot my
    Modem/Router the Internet connection is OK but the Xbox live connection fails then subsequent connection tests fail at the Internet Connection stage. I have tried wired connections, Wifi connections, changed all sorts of parameters in my modem but still nothing.
    Any prospect of buying an Xbox One is quickly going out the window. PS4 here I come!!!!
     
    JaggyBunnet666, Jan 5, 2015
    #3
  4. xaldin19
    xaldin19 Guest

    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

    This happened during new years eve then it was fixed like 2-3 days later now the issue is back again it seems
     
    xaldin19, Jan 5, 2015
    #4
  5. Skunkboy74
    Skunkboy74 Guest
    Afraid I don't know too much about this specific issue, but the problem was mentioned by Misses Quinzel a few days ago in this thread.

    To quote part of the post:

    "Hey, guys! I'm sorry to see that you are unable to connect. I just wanted to pop in and let you know that if you are able to sign in and use Live services, than we are looking into why the connection test says you are not able to connect.

    ...

    We really appreciate your patience while we work on resolving this!
    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE :D"

    It sounds like that's what you're experiencing. Hopefully they can get the problem worked out soon!

    At least you're still able to play online though! XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE :D
     
    Skunkboy74, Jan 5, 2015
    #5
  6. I'm getting "There is a problem with your connection", I choose "more info" and it says "Internet Error". If your PC on the same network can browse the web goto internet-help. The XBOX Live service alert site says there is a problem with The XBOX Live site
    "Limited Services". My question to Microsoft is why are you giving people instructions on the Xbox platforms to troubleshoot their modems and routers? "unplug the power from your router or modem for 30 seconds.." When Microsoft already knows according to their
    service alert that there is a glitch in their service platforms. I'm angry XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE :(
     
    AugmentedPigeon, Oct 31, 2018
    #6
  7. sol8snake Win User

    beta dashboard now live, once a week i am unable to log into xbox live

    only error message that i get from the test xbox live, is xbox live failed to connect.

    can login fine through games for windows live.
  8. Skunkboy74 Win User

    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

    Afraid I don't know too much about this specific issue, but the problem was mentioned by Misses Quinzel a few days ago in this thread.

    To quote part of the post:

    "Hey, guys! I'm sorry to see that you are unable to connect. I just wanted to pop in and let you know that if you are able to sign in and use Live services, than we are looking into why the connection test says you are not able to connect.

    ...

    We really appreciate your patience while we work on resolving this!
    :D"

    It sounds like that's what you're experiencing. Hopefully they can get the problem worked out soon!

    At least you're still able to play online though! :D
  9. AugmentedPigeon Win User

    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

    I'm getting "There is a problem with your connection", I choose "more info" and it says "Internet Error". If your PC on the same network can browse the web goto internet-help. The XBOX Live service alert site says there is a problem with The XBOX Live site
    "Limited Services". My question to Microsoft is why are you giving people instructions on the Xbox platforms to troubleshoot their modems and routers? "unplug the power from your router or modem for 30 seconds.." When Microsoft already knows according to their
    service alert that there is a glitch in their service platforms. I'm angry :(
  10. xaldin19 Win User

    XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

    This happened during new years eve then it was fixed like 2-3 days later now the issue is back again it seems
  11. Unclebetty32k Win User

    Can't connect to xbox live, even with compatible router!

    it fails right when it tries to connect to xbox live.

    When I hit test connection, the adapter connects to the router, but doesn't connect to the internet, so it can connect to Live. That's where it fails.
Thema:

XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE

Loading...
  1. XBOX 360 Internet Connection Test Fails but I CAN login to XBOX LIVE - Similar Threads - 360 Internet Connection

  2. So i recently just bought a xbox 360 slim white and i was trying to connect to my internet...

    in XBoX on Consoles
    So i recently just bought a xbox 360 slim white and i was trying to connect to my internet...: So i recently just bought a xbox 360 slim white and i was trying to connect to my internet but it wont let me how can i see if this console i bought was banned or not?...
  3. I have a xbox 360 and it can NOT connect to the internet any ways here is the question:I...

    in XBoX on Consoles
    I have a xbox 360 and it can NOT connect to the internet any ways here is the question:I...: I have a Xbox 360 and it can NOT connect to the internet any ways here is the question :I have games over 4 gigs on my laptop so how can I move the games to a fat32 hardrive ( ohh and a quick...
  4. Xbox 360 cant connect to internet or install system updates

    in XBoX on Consoles
    Xbox 360 cant connect to internet or install system updates: My Xbox 360 4GB will not connect to the internet or perform system updates. It can recognize the WiFi signal, but it wont connect. Setting up a wired connection allows it to connect to the...
  5. When my Xbox 360 S is connected to the Internet, will some installed Xbox 360 apps no...

    in XBoX on Windows
    When my Xbox 360 S is connected to the Internet, will some installed Xbox 360 apps no...: I have 101 apps installed on my Xbox 360 S. When the console is connected to the Internet, will some installed applications no longer supported be auto uninstalled upon the request of the...
  6. Xbox 360 Slim not connecting to internet

    in XBoX on Consoles
    Xbox 360 Slim not connecting to internet: My Xbox 360 Slim has never connected to my internet, I want to fix it. when I go to the network setup, it connects to the Wi-Fi router, but fails to connect to the internet in the second step. I...
  7. Xbox 360 connects to internet, but not Xbox LIVE

    in XBoX on Consoles
    Xbox 360 connects to internet, but not Xbox LIVE: Hi, I've had this issue with my 360 experiencing trouble connecting to Xbox Live. The device is connected to the internet via ethernet cable, and even over wi-fi was reading a strong connection...
  8. my Xbox 360 E will not connect to Spectrum internet

    in XBoX on Consoles
    my Xbox 360 E will not connect to Spectrum internet: So I got my 360 E a few years ago and a few months ago I tried connecting it to the internet but it won't connect, I tried hotspot and I gave up. 54ecfb1f-40e9-47a7-90ca-0c97461ff619
  9. Xbox 360 doesn't connect to internet

    in XBoX on Consoles
    Xbox 360 doesn't connect to internet: My xbox 360 will won't connect to the internet but does to my router. This also appears to happen everytime I use an xbox live account where internet features still work on other accounts that...
  10. Why is my 360 showing what friends are active, but saying I can't connect to the internet?

    in XBoX on Consoles
    Why is my 360 showing what friends are active, but saying I can't connect to the internet?: My system says i'm not connecting to the internet, however it shows what friends are online. Tested the ethernet cable in a Sony console and it worked fine. How can it show what friends are online...