xBox 360 hang while downloading the updates

I have had the same issue with game and system updates for 3+ months. When it was just game updates, they blamed the game servers. Now that it's system updates giving me error codes and taking 5-10 attempts at an hour apiece, they are saying it's my ISP.
Funny how I have a 50 mbps dl and 3 mbps ul speed and have 0 issues with streaming HD on my laptop, tablet, or any other heavy traffic use.

Purchase and Content UsageLimited

Affected platforms:

Xbox One

Xbox 360

Xbox on other devices

Affected services:

Buying downloadable items

Using prepaid cards or codes for downloadable items or Xbox Live subscriptions

5/14/2014 7:57:47 PM CST:

Are you having trouble purchasing content and redeeming tokens? As you read this message, we’re diligently working toward a fix. Thanks for hanging in there while we work! We’ll share another update with you in 30 minutes.

My old xbox was freezing heaps so yesterday I bought an Xbox Slim.

All morning since the update, i'll play a game, will kind of hang on loading screens so I try and go back to the dashboard and I get the same message about "Some Xbox 360 features are missing or Corrupt." or saying I need an update to use the Kinect. It
then has a slow download for an update, restarts, can play a little while and it happens all over again.

Should I try phone support or wait it out and see who else has this problem?

Greetings, everyone. The update is rolling out gradually. Your console should get the update very soon. If you encounter any issues, please follow the steps on this page: "Troubleshoot
console software update problems". The downloadable version of the update will be available on that page next week.

Hang in there!

Hang in there, WubTheCook! The update should be available for download next week.