xbox 360 gold profile and stats not transferring

Data Error 403 · Feb 20, 2015

So my husband and I got an xbox one a while ago and I finally decided to put my xbox 360 account onto the xbox one. Well I entered all my login information and when I was finished, it forced me to create a new gamertag and it reset all of my stats and everything.
I don't understand why my information didn't transfer onto the xbox one. I've been a gold member for about 5 years now. Any help?

:)

rickyjohn · Feb 20, 2015

Gold on 360 and One

Hi all,

So the situation is this. My eldest had a 360 in his bedroom and younger two have one downstairs. Eldest has gold against his profile and one of my other lad has gold on his profile downstairs.

I'm buying Xbox one for Christmas to replace the 360 downstairs. I will put this against my profile and I've read that all profiles on the One can use the gold access. So far so good.

I've also read that this same live account running on the One can be used on another 360. So My question is, can my eldest son use my Xbox live gold on his 360 but against his gamer profile? I'm guessing not and to access live gold on his own profile he''ll need his own gold account?

Probably not described it very well but basically can we have just one gold account between a One and a 360 where only my eldest will use the360 with his own gamer profile.

Thanks!

ShadowFantasy21 · Feb 20, 2015

Xbox gamertag transfer help

So does that mean i cant transfer my 360 gamertag to my xbox one and keep my achievements and gamerscore from the 360 profile?

DigitalAssassin · Feb 22, 2015

Hi there, the only thing I can suggest is double check the email that's associated with the account. I'm almost certain that it wouldn't have made you created a new gamertag if there was already one associated with that email and I believe it's impossible
to have two gamertags associated to the one email.

You can use the following link to help you confirm the email:
support.xbox.com/.../forgot-microsoft-account-solution

Or if the account is still on the Xbox 360 console you can see the email in the top right hand corner. Other than that, I would contact Xbox support if your positive the correct email was used.

DigitalAssassin

Hi there, the only thing I can suggest is double check the email that's associated with the account. I'm almost certain that it wouldn't have made you created a new gamertag if there was already one associated with that email and I believe it's impossible
to have two gamertags associated to the one email.

You can use the following link to help you confirm the email:
support.xbox.com/.../forgot-microsoft-account-solution

Or if the account is still on the Xbox 360 console you can see the email in the top right hand corner. Other than that, I would contact Xbox support if your positive the correct email was used.

BigDaddyxBrock

Friday82 it was officially announced today that stats will not transfer from the 360 to the Xbox One version of Titanfall..

www.totalxbox.com/.../titanfall-xbox-360-is-a-first-class-experience-no-stats-transfer-to-xbox-one

AlphaNobleOmega

The only way your stats will transfer from Xbox 360 to Xbox One will require the BF4 Premium $50 membership. All stats and map packs will transfer for free. Without Premium you will not be able to transfer stats.

ModelTurtle6270

I'm having the same problem. I have contacted Xbox Support and my ISP and everything is fine. I have deleted my profile from my XB1 but now it is asking if I want to transfer my Xbox 360 stats to my XB1. Will this transfer my stats that I have accumulated
on XB1?

I AM ALTHALUS

Both the disc version and digital version of Call of Duty: Ghosts require a $10 upgrade to transfer to Xbox One. In the disc version at Gamestop, you actually return your 360 version and pay the $10 in store for the X1 upgrade and then go home to enter new
code. DLC and Profile stats all transfer (although DLC rights have to be redownloaded) but any game saves or single player progress all revert to square one. They DO NOT transfer over. Only MP progress, profile stats, and DLC rights transfer.

xbox 360 gold profile and stats not transferring