Xbox 360 Games not Saving to the Cloud Properly on Xbox One

Be aware that the saving for Xbox 360 backwards compatible games on the Xbox One is a bit more complicated than saving on an original Xbox 360, or game saves for actual Xbox One games.

The Xbox 360 games have no idea of the Xbox One's concept of "suspending" games and multitasking.

So if you are done playing a Xbox 360 game, you HAVE TO make sure to properly quit the game by going to the Home Screen, and pressing the Menu button on the main game tile.

There choose to Quit the Xbox 360 game.

Only then the game will properly write the save file and is ready to be synchronized and uploaded to the cloud.

Also: NAT as well as Gold memberships don't affect saving on the Xbox One. You only need Gold to use the cloud save on a real Xbox 360 console.

Be aware that the saving for Xbox 360 backwards compatible games on the Xbox One is a bit more complicated than saving on an original Xbox 360, or game saves for actual Xbox One games.

The Xbox 360 games have no idea of the Xbox One's concept of "suspending" games and multitasking.

So if you are done playing a Xbox 360 game, you HAVE TO make sure to properly quit the game by going to the Home Screen, and pressing the Menu button on the main game tile.

There choose to Quit the Xbox 360 game.

Only then the game will properly write the save file and is ready to be synchronized and uploaded to the cloud.

Also: NAT as well as Gold memberships don't affect saving on the Xbox One. You only need Gold to use the cloud save on a real Xbox 360 console.

Thanks for reply!

I just tried on several games both quitting from Xbox One menu and 360 Guide Menu (Leave game) with no success. Save games are still in upload pending status.

The Xbox 360 games on the Xbox One behave differently when saving a game than actual Xbox One games.

The emulated Xbox 360 games have no concept of being "in hybernation" or multitasked like Xbox One games. Therefore, if you just played a Xbox 360 game, and just switched to another game, or simply turned the console off, the console can't properly finish
saving/syncing the game to the cloud storage.

Whenever you play a Xbox 360 game, and you finished saving and playing the game, make sure that you actually quit the emulated Xbox 360 game by going to the Home Screen of your Xbox One, press the menu button on the main game tile with the running Xbox 360
game, and choose to Quit the game.

Then the console will properly save and sync the game. Also make sure your console has time to upload the cloud save. If your console is in "Instant On" mode, this will be done in a few minutes, if you turn the console off. If it's in "Power Saving" mode,
the console will be completely turned off, and it might not have had time to sync the game to the cloud yet.

So give it a few minutes to let it sync, and then shut off your console.

Xbox 360 games run in an emulated environment, and don't have information about the "running" state of the virtual Xbox 360 console.

Unlike Xbox One games, they don't know if you switched to a different game or simply turned the console off, in either case the game "thinks" it's still running and doesn't need to save.

Xbox 360 games are only properly saved, if you actually "quit" the game after you finished playing.

So in order to make sure your Xbox 360 games are properly saved and uploaded to the cloud, make sure to end your Xbox 360 game play session by pressing the Guide button, moving to the currently running Xbox 360 game, and then pressing the Menu button (to
the right of the Xbox button), then choose "Quit" from the Menu to shut down the virtual Xbox 360 emulator and to properly allow the Xbox One to save your progress.

[quote user="FAQ"]

Q: Can I continue a game that I started on my Xbox 360?

A: If you have saved your games to the cloud from an Xbox 360, you will be able to continue that game on the Xbox One. Some titles do not support cloud storage. In those cases, game saves will not be recovered on the Xbox One. For help on saving your games
to the cloud from your Xbox 360 console, check the following articles:

Setting up cloud storage on 360: support.xbox.com/.../cloud-save-games

Troubleshooting: support.xbox.com/.../cloud-save-troubleshoot

FAQ: support.xbox.com/.../game-saves-in-the-cloud-faq

[/quote]