xbox 360 games app password error

Hey lady, I think you might be a little confused with the app password. You don't have to have two-step verification enabled, but if you do you need to create a new 'app password' for the Xbox itself. Think of the Xbox as the app and you are creating a new
password for it, not downloading an app. Please see here for more information:
support.xbox.com/.../error-code-8015d002

Hi, Adatherium! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues downloading your Xbox 360 profile.

If you encounter an error related to your credentials despite them being correct and working on other Xbox/Microsoft Platforms, it could be that:

1) Your password is longer than the characters admitted by the Xbox 360 system. For Passwords to be accepted by the Xbox 360 system, they must be at or under 16 characters.

Or.

2) You have 2FA enabled for your account.

In this case, I'd suggest creating an app password for Xbox 360.

To do so:

- Go to https://account.microsoft.com/security
- Sign in to your Microsoft Account
- Select "Advanced security options"
- Scroll down to "App passwords" and select "Create a new app password"
- Use this password to sign in on Xbox 360.

------------

If this doesn't work, please let me know if you are receiving a numeric error code along with the error message regarding your credentials.

I'll be looking forward to your reply.
Best regards.

Hi, M! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues downloading your profile.

If you encounter an error related to your credentials despite them being correct and working on other Xbox/Microsoft Platforms, it could be that:

1) Your password is longer than the characters admitted by the Xbox 360 system. For Passwords to be accepted by the Xbox 360 system, they need to be at or under 16 characters.

Or.

2) You have two-step verification enabled for your account. In this case, I'd suggest creating an app password to use on Xbox 360.

To do so:

- Go to https://account.microsoft.com/security
- Sign in to your Microsoft Account
- Select "Advanced security options"
- Scroll down to "App passwords" and select "Create a new app password"
- Use this password to sign in on Xbox 360.

Please note that the "App Passwords" section will only be visible if two-step verification is enabled on your account.

------------

If you continue getting an error related to your credentials, may I ask if you are getting a numeric error code with it? There are many reasons why the Xbox 360 system would give you a wrong credentials error, and while most of them are related to your account's security settings, not all are related to the email/password you use to sign in.

I'll be looking forward to your reply.
Best regards.

Hi, Cris! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues downloading your profile.

If you encounter an error related to your credentials despite them being correct and working on other Xbox/Microsoft Platforms, it could be that:

1) Your password is longer than the characters admitted by the Xbox 360 system. For Passwords to be accepted by the Xbox 360 system, they need to be at or under 16 characters.

Or.

2) You have 2FA enabled for your account. In this case, I'd suggest creating an app password to use on Xbox 360.

To do so:

- Go to https://account.microsoft.com/security
- Sign in to your Microsoft Account
- Select "Advanced security options"
- Scroll down to "App passwords" and select "Create a new app password"
- Use this password to sign in on Xbox 360.

Please note that the "App Passwords" section will only be visible if two-step verification is enabled on your account.

------------

If you continue getting an error related to your credentials, may I ask if you are getting a numeric error code with it? There are many reasons why the Xbox 360 system would give you a wrong credentials error, and while most of them are related to your account's security settings, not all are related to the email/password you use to sign in.

I'll be looking forward to your reply.
Best regards.

because all 360 games use the old 360 systems, you need to create an app password in your microsoft account so that you can then sign in to the 360 subsystem.

How to set up an app password to sign in to your Xbox 360 console | Xbox Support

you need this to sign into a 360 console or sign into a 360 profile to use 360 games on xbox one or series consoles.